Adeel Ahmed
NJ
Summary
Seeking a position to apply various program software, client services, and sales knowledge and experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
18
18
years of professional experience
Work History
NETWORK FIELD TECHNICIAN
PRINCETON UNIVERSITY
03.2024 - Current
- Racking and stacking network switches
- Performed field audits and Inventory of network devices
- Configured and installed network switches
- Cabling and performed prep work for migration
- Performed migration of devices from old switches to new switches
- Contributed to the successful completion of the project by collaborating with cross-functional teams.
RIDE SHARE DRIVER
Uber Partner Drivers
11.2019 - 03.2024
- Routine engagement with clients to provide highly rated services
- Punctual pick-ups and drop offs
- Problem solving to ensure client satisfaction
- Provide tailored assistance on client need basis
- Ensure clients are presented with the best service
- Knowledgeable about local attractions and provide clients with exceptional recommendations
- Analyze locations and times for the most profitable outcome
- Strategically plan 5 routes at a time to maximize profit at an hourly basis.
ASSISTANT MANAGER
WHITE CASTLE
05.2006 - 06.2019
- Enhanced sales by implementing merchandising and promotional improvements
- Strategically delegated tasks to team members to ensure the most efficient and profitable approach
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Identified customer issues before they escalated and acted immediately to resolve them
- Handled all customer interactions as lead customer service representative to ensure customer satisfaction
- Organized workflow schedules for all team members to meet the expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Managed all store operations
- Supervised a group of 10 team members.
Education
B.S. IN COMPUTER SCIENCE - COMPUTER SCIENCE
UNIVERSITY OF THE PEOPLE
12.2023
A.A. IN LIBERAL ARTS BUSINESS - LIBERAL ARTS BUSINESS
MIDDLESEX COUNTY COLLEGE
01.2021
Skills
- Cable Management
- Switch Configuration
- IP Addressing
- Network Troubleshooting
- Hardware Installation
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Reliability
Timeline
NETWORK FIELD TECHNICIAN
PRINCETON UNIVERSITY
03.2024 - Current
RIDE SHARE DRIVER
Uber Partner Drivers
11.2019 - 03.2024
ASSISTANT MANAGER
WHITE CASTLE
05.2006 - 06.2019
B.S. IN COMPUTER SCIENCE - COMPUTER SCIENCE
UNIVERSITY OF THE PEOPLE
A.A. IN LIBERAL ARTS BUSINESS - LIBERAL ARTS BUSINESS
MIDDLESEX COUNTY COLLEGE