Adefolayan Taiwo
Fulshear,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Sergeant
Army National Gaurd
09.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
ROTC Cadet
Army
08.2017 - Current
- Conducted physical training to keep fit and perform job duties productively.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Operated communication systems to gather, process and share information.
- Mentored new personnel to complete tasks accurately by being knowledgeable of laws and procedures.
- Assisted stranded motorists and removed roadway hazards and obstacles to promote safe vehicle traffic passage.
- Monitored and maintained weapon systems for proper functioning and reliability.
- Provided informative briefings to update superiors on current situations and responsibilities.
Server
Toasted Yolk
05.2021 - 06.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Trainer
Organization At Prairie View A&M University
02.2021 - 05.2022
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Server
IHOP
01.2018 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
Bachelor of Science - Biology
Prairie View A & M University
Prairie View, TX05.2024
Skills
- First Aid/CPR
- Leadership
- Task Prioritization
- Dependable and Responsible
- Excellent Communication
- Teamwork and Collaboration
- Calm Under Pressure
- Customer Relations
- Interpersonal Skills
- Organizational Skills
Timeline
Sergeant
Army National Gaurd
09.2023 - Current
Server
Toasted Yolk
05.2021 - 06.2023
Trainer
Organization At Prairie View A&M University
02.2021 - 05.2022
Server
IHOP
01.2018 - 08.2021
ROTC Cadet
Army
08.2017 - Current
Bachelor of Science - Biology
Prairie View A & M University