Adeila J Gonzalez
Pasco,WA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Barista
Black Rock / Wake-Up Call
06.2022 - Current
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Promoted additional items with beverages, increasing store sales.
Assistant Mngr
Targa Real Estate
04.2024 - 04.2025
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Barista
Black Rock / Wake-Up Call
06.2021 - 04.2024
- Created custom coffee orders, cleaned and maintained espresso machines, coffee grinders, and blenders.
- Connected with guest, at times helping Spanish speaking customers with drink suggestions, orders and transactions.
- Memorized 100+ combinations for coffee, tea and energy drinks, and fulfilled unique customer requests accurately.
- Sold 6% more seasonal drinks than coworkers, encouraging customers to try new combinations.
Education
Bachelor of Science - Psychology
Columbia Basin College
06-2029
High School Diploma -
Pasco High School
Pasco, WA06.2023
Skills
- Great Communication Skills
- Organizational skills
- Multi-Tasking
- Teamwork
- Work well under pressure
- Relationship building
Timeline
Assistant Mngr
Targa Real Estate
04.2024 - 04.2025
Barista
Black Rock / Wake-Up Call
06.2022 - Current
Barista
Black Rock / Wake-Up Call
06.2021 - 04.2024
Bachelor of Science - Psychology
Columbia Basin College
High School Diploma -
Pasco High School
Similar Profiles
Hunter SchwartzHunter Schwartz
Lead Barista at Wake Up CallLead Barista at Wake Up Call
Jared ArmourJared Armour
Barista at Wake-Up CallBarista at Wake-Up Call
Tanner HendricksonTanner Hendrickson
Barista at Wake Up CallBarista at Wake Up Call
EVELIN GONZALEZEVELIN GONZALEZ
Bilingual Secretary to Principal at Ochoa Middle SchoolBilingual Secretary to Principal at Ochoa Middle School
KYLIE NUXOLLKYLIE NUXOLL
LOAN OFFICER at POTLATCH NO 1 FINANCIAL CREDIT UNIONLOAN OFFICER at POTLATCH NO 1 FINANCIAL CREDIT UNION