Adel Alghamdi
Alexandria,KY
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Billing Specialist
The Urology Group
05.2022 - Current
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Improved billing accuracy by implementing a streamlined invoicing process.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
Rideshare Driver
Lyft
10.2020 - Current
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
Service Expert
Mercy Health Hospital Call Center
02.2020 - 07.2020
- Enhanced customer satisfaction by promptly addressing service inquiries and resolving issues.
- Streamlined the service process for increased efficiency, resulting in shorter wait times for customers.
- Developed strong relationships with clients through clear communication and timely followups.
- Increased repeat business by providing exceptional customer service and anticipating client needs.
Health Claims Analyst
ARx Healthcare
08.2019 - 12.2019
- Researched denied claims and resolved any issues to ensure approval upon resubmission
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Medical Records Quality Assurance Internship
Vanderbilt University Medical Center
01.2019 - 04.2019
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Audited and updated patient charts
Medical Records Internship
Trained at NHC Franklin Healthcare
07.2018 - 08.2018
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Scanned and uploaded documents into patient files within the Meditech system
- Audited and updated patient charts.
Education
B. S. - Health Information Management
Tennessee State University
Nashville, TN05.2019
Skills
- Claims Processing
- Records Organization and Review
- Procedure Development
- Research and Due Diligence
- Billing Systems and Software
- Attention to Detail
- Problem Solving Abilities
- Microsoft Office Suite
- Customer Service
- Team Collaboration
- Electronic Health Records
- Interpersonal Skills
References
- Valerie Brock, HIM Professor/Program Director, Tennessee State University, Vbrock@tnstate.edu, 615-963-7420
- Ruby Varone, HIM director, NHC Franklin, Ruby.centeno-varone@nhccare.com, 615-236-1035
- Gary Hall, Manager, ARx Healthcare, 615-236-4000
- Mrs. Lynn Butler-Bailey, Trained at Vanderbilt University Medical Center, 615-322-2202
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Billing Specialist
The Urology Group
05.2022 - Current
Rideshare Driver
Lyft
10.2020 - Current
Service Expert
Mercy Health Hospital Call Center
02.2020 - 07.2020
Health Claims Analyst
ARx Healthcare
08.2019 - 12.2019
Medical Records Quality Assurance Internship
Vanderbilt University Medical Center
01.2019 - 04.2019
Medical Records Internship
Trained at NHC Franklin Healthcare
07.2018 - 08.2018
B. S. - Health Information Management
Tennessee State University
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