ADEL FLIEH
Jeddah,Saudi Arabia
Summary
Regional Catering Operations Manager with 45 years of experience running large-scale, multi-site catering operations across Saudi Arabia. Spent 35 years as Regional Manager at SSC overseeing the Western Region — managing 1,500+ staff, SAR 200M+ in annual revenue, and 50+ concurrent projects. Known for winning and keeping major clients, controlling costs, and delivering exceptional service.
Overview
44
44
years of professional experience
Work History
Regional Manager — Western Region
Support Services Company Ltd (SSC)
Saudi Arabia
01.1990 - 01.2025
- Ran catering operations across 50+ concurrent projects in the Western Region.
- Generated SAR 200M+ in annual revenue, reaching SAR 300M between 2021-2024.
- Exceeded profit margin targets by 8–10% per contract consistently.
- Managed 1,500+ employees across operations, logistics, and procurement.
- Retained King Faisal Specialist Hospital for 17 years and Saudi Oger for 23 years.
- Delivered catering operations across oil & gas, construction, and health-care sectors — serving ARAMCO, Samsung Engineering, Arabtec, Red Sea Global, King Abdullah Medical City, King Abdulaziz Specialist Hospital, and the Ministries of Health and Defense.
Purchasing Manager
Support Services Company Ltd (SSC)
Saudi Arabia
01.1981 - 01.1990
- Managed all procurement for catering operations across SSC's project portfolio.
- Handled supplier sourcing, vendor negotiations, and purchasing of food materials and kitchen equipment.
- Built procurement processes that supported SSC's growth through the 1980s.
Skills
- Operations Management
- P&L & Budget Control
- Procurement & Vendor Negotiations
- Project Cost Estimation
- Team Leadership & Recruitment
- Client Retention
- Food Safety & HSE Compliance
- Workforce Planning
- Staff training and development
- Strategic planning
Accomplishments
- Grew Western Region revenue from SAR 200M to SAR 300M between 2021-2024.
- Held client relationships with two of Saudi Arabia's largest institutions for a combined 40 years.
- Delivered catering across 50+ active projects simultaneously without operational failure.
- Secured NEOM-linked contract through EFS Facilities Management.
Languages
Arabic (Native)
English (Professional)
Timeline
Regional Manager — Western Region
Support Services Company Ltd (SSC)
01.1990 - 01.2025
Purchasing Manager
Support Services Company Ltd (SSC)
01.1981 - 01.1990