Adela Dixon
Carrollton,GA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Translator
VARIOUS CLIENTS
Carrollton, GA
02.2019 - Current
- Translated a variety of documents from English to Spanish, including legal contracts.
- Provided interpretation services during meetings and conferences.
- Assisted non-English speaking clients with communication issues.
- Translated Spanish documents into English while maintaining the original meaning of the text.
STAY AT HOME MOTHER
MOTHER TO SONS JADEN (14), & BRADY (11)
Carrollton, GA
05.2010 - Current
- Home schooling, home administration & management, health management, financial, administration, time management, conflict resolution
Patent Services Representatve
Aspen Dental
Carrollton, GA
01.2021 - 02.2021
- Assisted with patient registration, insurance verification, and appointment scheduling.
- Answered incoming calls from patients in a professional manner and responded to inquiries or directed them to appropriate personnel.
- Provided information regarding billing procedures and payment options to patients.
- Collected copayments from patients at time of service.
- Processed payments through cash register accurately and efficiently.
HOSTESS
THE BORDER MEXICAN RESTAURANT
Carrollton, GA
04.2009 - 12.2009
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
- Provided excellent customer service by addressing customer needs promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
Education
ADMINISTRATIVE MEDICAL ASSISTANT CERTIFICATION -
UNIVERSITY OF WEST GEORGIA
11.2017
HIGH SCHOOL DIPLOMA -
JAMES MADISON HIGH SCHOOL
06.2016
Skills
- Bilingual; English/Spanish
- Interpretation
- Customer Service
- Professionalism
- Reliability
- Multitasking
Languages
Spanish
Native/ Bilingual
Timeline
Patent Services Representatve
Aspen Dental
01.2021 - 02.2021
Translator
VARIOUS CLIENTS
02.2019 - Current
STAY AT HOME MOTHER
MOTHER TO SONS JADEN (14), & BRADY (11)
05.2010 - Current
HOSTESS
THE BORDER MEXICAN RESTAURANT
04.2009 - 12.2009
ADMINISTRATIVE MEDICAL ASSISTANT CERTIFICATION -
UNIVERSITY OF WEST GEORGIA
HIGH SCHOOL DIPLOMA -
JAMES MADISON HIGH SCHOOL