Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adela Guzman

Elizabeth

Summary

Experienced professional with knowledge of customer service, team collaboration, and training in fast-paced environments. In addition, proficient in Microsoft Office and Google Drive, as well as communication and conflict resolution skills. Adaptable to change and able to interact with individuals and groups of different cultures. Currently pursuing a Bachelor's degree in criminal justice at Kean University with strong organizational and time-management abilities. Furthermore, provide exceptional service and contribute to a positive work environment with fluency in Spanish and intermediate English.

Overview

5
5
years of professional experience

Work History

FC Associate

Amazon
01.2021 - Current
  • Training associates and take out products and scan packages according to indicated time
  • Sort and scan accurately to ensure proper routing and reduce mislead incidents.
  • Maintain Flexibility by working across multiple departments (e.g., Ship Dock, Pick, and Packing).

Cashier and customer service

Carloto's Pastry Shop
06.2020 - 12.2020
  • Unloaded and organized incoming product deliveries, including beverages and bakery supplies.
  • Maintained a clean and orderly front-of-house area, including counters, display cases, and customer seating.
  • Demonstrate strong communication skills to interact with customers

Education

Bachelor - Criminal Justice

Kean University
Union, NJ
05.2026

Skills

  • Communication & Conflict Management
  • Microsoft Word, Excel, PowerPoint, Google Drive
  • Organizational & Time-Management
  • Teamwork & Diverse populations (Individuals & groups)
  • Adaptability in changing environments
  • Spanish-Fluency
  • English-Intermediate

Timeline

FC Associate

Amazon
01.2021 - Current

Cashier and customer service

Carloto's Pastry Shop
06.2020 - 12.2020

Bachelor - Criminal Justice

Kean University