Natalia Rodriguez Ortega

• Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
• Fulfilled orders efficiently to achieve demanding daily targets and support customer satisfaction.
• Worked additional hours and shifts to meet tight deadlines and ensure timely order fulfillment during peak periods.
• Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
• Handled items with care to minimize product damage and maintain quality standards. to products and orders by using care when choosing items.
• Used handheld scanners to key in data for packages.
• Packaged items with appropriate materials to prevent damage during shipping.

• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Helped customers find specific products, answered questions, and offered product advice.
• Collaborated with team members to create a welcoming atmosphere and improve overall customer satisfaction.
• Collaborated with team members to enhance customer experience.
• Worked with fellow sales team members to achieve group targets.
• Handled customer complaints in a professional manner.
• Engaged customers to drive awareness of ongoing sales and promotions, resulting in increased sales.
• Assisted customers in finding specific products and provided tailored advice to enhance their shopping experience.
• Handled returns and exchanges following company policies.
• Maintained visual merchandising standards throughout the store.
• Restocked merchandise to ensure product availability on shelves.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Restocked shelves to ensure product availability.
• Maintained cleanliness of store environment including floors, windows, displays.
• Provided accurate information about products, prices and services.
• Provided accurate information about products, prices and services.

Pack and ship merchandise to be shipped to customers.

• Packed merchandise for delivery and transported items to designated delivery area to ensure timely shipments.
• Picked and assembled orders for loading during busy periods.
• Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
• Organized boxes or bags and palletized orders based on carrier method.
• Wrapped and moved pallets to designated carrier area.
• Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
• Scanned incoming products with radio-frequency scanners and updated inventory management system to maintain accurate stock tracking and facilitate customer order fulfillment.