Ekithia Tye Kemp

Work History

Amazon

09.2021 - Current

Maintained compliance with company safety policies and called violations to attention of management.
Followed procedures at all times for personal and team safety.
Unloaded deliveries into warehouse and arranged contents in designated storage areas.
Selected packing materials based on size, quantity and fragility of package contents.
Pulled orders quickly to maintain demanding productivity goals.
Evaluated merchandise for irregularities, flaws or damage prior to packing.

Abrs Check Cashing

03.2003 - 09.2020

Developed and maintained relationships with customers and suppliers through account development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Accomplished multiple tasks within established timeframes.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Identified and communicated customer needs to supply chain capacity and quality teams.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Department Of Education

12.2016 - 01.2018

Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Tailored lesson plans for students with emotional and cognitive disabilities.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Reported on student progress, behavior, and social skills to parents.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Helped teacher prepare instructional material and displays.
Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Helped teachers manage bus loading and unloading.
Developed and implemented strategies to improve student engagement.
Took part in professional development workshops to boost skills.

Actions Check Cashing

08.1999 - 03.2003

Developed and maintained relationships with customers and suppliers through account development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Accomplished multiple tasks within established timeframes.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Identified and communicated customer needs to supply chain capacity and quality teams.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.