Adela Musgrove
Sunset,TX
Summary
Adapted quickly to new processes while effectively resolving service-related challenges in pest management.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Maintenance Technician
Cortland
Farmers Branch
11.2025 - 03.2026
- Organized and assembled units for incoming residents prior to move-in dates.
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Managed inventory of tools and materials, ensuring availability for timely repairs and maintenance tasks.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Followed instructions from supervisor regarding daily job tasks and duties
Service Professional
Arrow Exterminators, Inc
Fort Worth, TX
06.2022 - 10.2025
- Executed pest control treatments while following safety protocols and regulations.
- Assisted in onboarding new staff members regarding operational procedures and customer service practices.
- Provided outstanding customer service by addressing client inquiries and resolving issues efficiently.
- Maintained precise records of services delivered to comply with company standards and state regulations.
- Developed effective strategies for route planning to minimize travel time between service locations.
- Mentored junior technicians to enhance skill development and foster teamwork within the department.
- Managed high workloads while prioritizing client satisfaction.
- Built strong client relationships that resulted in repeat business and referrals.
Service Professional
Arrow Exterminators
Fort Worth, Tx
03.2015 - 12.2021
- Executed pest control treatments while following safety protocols and regulations.
- Assisted in onboarding new staff members regarding operational procedures and customer service practices.
- Provided outstanding customer service by addressing client inquiries and resolving issues efficiently.
- Maintained precise records of services delivered to comply with company standards and state regulations.
- Developed effective strategies for route planning to minimize travel time between service locations.
- Mentored junior technicians to enhance skill development and foster teamwork within the department.
- Managed high workloads while prioritizing client satisfaction.
- Built strong client relationships that resulted in repeat business and referrals.
Termite Technician
Massey Services
Euless, Tx
12.2012 - 06.2014
- Applied appropriate pesticides according to schedule, safety guidelines, and product label instructions.
- Completed service tickets and accounted for time and materials to fully document pest control jobs.
- Created openings in buildings and concrete to better access the main areas of infestations and inject pesticides.
Office Manager
Derick Malone Enterprises
Fort Worth, Tx
03.2005 - 03.2010
- Balanced daily deposits and safe counts as required and prepared bank deposits.
- Oversaw office finances by working within Quick books to track expenses, accounts, and liabilities.
- Oversaw accounts payable and accounts receivable duties and interactions with vendors.
- Oversaw all aspects of office management, including HR functions, file management, and office inventory.
Area Supervisor
Rainbow Plant sales
Fort Worth, Tx
03.2005 - 03.2010
- Efficiently planned and established work schedules, assignments, and production activities, with emphasis on achieving or meeting production goals.
- Provided adequate supervision, including leadership, safety responsibility, teamwork, operational discipline, positive work environment, and performance management.
- Directed all activities of production and operating workers engaged in production, ensuring compliance with safety regulations.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers.
- Led retail department by applying advanced product knowledge to effectively oversee restocking, organization, and display of products with correct pricing.
Education
GED - General Education
Even Start
Arlington, TxSkills
Assisted in supporting sales initiatives through active engagement
Helped develop innovative solutions to improve business strategies
Promoted clear communication through effective verbal and written methods
Delivered outstanding customer service to boost client satisfaction
Aided in training efforts to enhance team skills and knowledge
Worked collaboratively with team members to reach shared objectives
Certification
Texas Department of Agriculture
Commercial Technician License
in Pest and Termite
Timeline
Maintenance Technician
Cortland
11.2025 - 03.2026
Service Professional
Arrow Exterminators, Inc
06.2022 - 10.2025
Service Professional
Arrow Exterminators
03.2015 - 12.2021
Termite Technician
Massey Services
12.2012 - 06.2014
Office Manager
Derick Malone Enterprises
03.2005 - 03.2010
Area Supervisor
Rainbow Plant sales
03.2005 - 03.2010
GED - General Education
Even Start