Adela Ortiz

• Prepared endoscopy suites with required supplies, instruments, and equipment for scheduled procedures.
• Cleaned and high-level disinfected endoscopes according to infection control and reprocessing standards.
• Assisted physicians and nursing staff during procedures with positioning, setup, and equipment handling.
• Verified functionality of scopes, light sources, monitors, and suction systems before patient use.
• Organized specimen collection, labeling, and transport to maintain accurate procedure workflow.
• Restocked procedure rooms with sterile supplies and maintained readiness for back-to-back cases.
• Responded quickly to room turnover needs while maintaining safety, cleanliness, and efficient patient flow.
• Set up endoscopy suites with equipment and supplies needed for procedures.
• Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
• Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
• Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
• Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
• Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
• Assisted doctors, nurses and support staff by preparing for patient procedures.
• Transferred scopes to appropriate department for repairs and maintenance.
• Prepared patients for procedures to assist doctors, nurses and support staff.
• Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
• Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
• Kept detailed track of inventory levels and placed orders for new supplies.
• Prepared for upcoming procedures by effectively setting up and tearing down rooms.
• Closely followed surgical schedules to sanitize and asses recovery rooms.
• Conducted sterilization of endoscopic instruments, reducing risk of infections.
• Assisted in collection of biopsy samples for further analysis, contributing to accurate diagnoses.
• Cleaned and disinfected endoscopic equipment and scopes according to infection control guidelines and standards.
• Assisted physicians in performing upper and lower gastrointestinal examinations, esophageal dilation and biliary stent placements.
• Participated in team meetings to discuss process improvements, enhancing overall department efficiency.

• Prepared operating rooms with required instruments, supplies, and sterile equipment for surgical procedures.
• Transported patients, specimens, and supplies while following hospital safety and infection-control protocols.
• Assisted surgical teams by restocking rooms and supporting case turnover between procedures.
• Maintained clean, organized work areas to support efficient workflow and procedural readiness.
• Maintained operating room's inventory of products and replenished stock, when needed.
• Prepared patients for surgery and transported patients to and from operating room.
• Improved patient safety by efficiently preparing operating rooms and ensuring a sterile environment.

• Cleaned patient rooms, exam areas, and common spaces following hospital sanitation standards.
• Disinfected high-touch surfaces and equipment to support infection control procedures.
• Followed isolation precautions while servicing restricted and sensitive care areas.
• Replenished supplies and maintained stockrooms for daily housekeeping operations.
• Collected and transported soiled linens and waste according to safety guidelines.
• Responded promptly to housekeeping requests from nursing and support staff.
• Performed terminal cleaning for discharged rooms to prepare spaces for new patients.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.

• Performed venipuncture and plasma collection procedures while maintaining donor comfort and safety.
• Verified donor eligibility by reviewing medical history, vital signs, and screening requirements.
• Monitored donors during collection and responded quickly to adverse reactions or complications.
• Labeled, processed, and handled blood samples according to strict compliance and quality standards.
• Educated donors on procedure steps, hydration guidance, and post-donation care instructions.
• Documented collection data accurately in clinical systems and maintained complete donor records.
• Sanitized equipment and workstations to maintain sterile, organized collection environments.
• Supported team workflow by preparing supplies, restocking stations, and assisting with daily plasma operations.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Verified patients' identification for proper sample collection.
• Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
• Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
• Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
• Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
• Organized daily work based on collection priority.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Centrifuged blood samples as outlined in clinical protocols.

I attended ralls high school and graduated a year early. My actual graduation year was supposed to be 2012, but I graduated in 2011. Additionally, I attended a CNA program at West Texas Training and received my certification in January 2025. During my job as a endoscopy technician, I learned how to perform stitches inside the stomach using a scope. I also learned how to remove stones using a scope. Being an endoscopy technician has been an enriching experience, and I’ve gained a lot of knowledge and skills. I’ve also enjoyed being a phlebotomist. People often requested me to be the phlebotomist, which made me feel good about my job and my abilities.