Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Food Runner
Wynn Resorts
Las Vegas, NV
07.2023 - Current
Worked in close collaboration with team members to ensure customers received high-quality service.
Participated in ongoing training to enhance job skills and knowledge.
Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Removed trays and stacked dishes for return to kitchen after finished meals.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Lead Busser
Bellagio
Las Vegas, NV
10.2008 - 03.2021
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Stocked cabinets or serving areas with condiments and refill condiment containers.
Followed safety and sanitation guidelines in accordance with local health regulations.
Notified manager of issues with equipment or breakage.
Food Runner
Rio Hotel and Casino
Las Vegas, NV
04.2000 - 06.2006
Observed tables to tend to guest needs and identify customer service opportunities.
Effectively multitasked within fast-paced environment.
Greeted guests with friendliness and professionalism.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Food Runner/Restaurant Hostess
The Mirage Hotel and Casino
Las Vegas, NV
06.1994 - 01.2000
Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
Assisted servers to optimize guest dining experience.
Responded quickly to customer concerns and escalated major issues to management.
Memorized dining room floor plans and understood seat number system.
Offered insight into menu items to answer customer questions.
Education
High School Diploma -
Escuela Secundaria Federal 8
Culiacan Sinaloa
05-1985
Skills
Server Support
Food Delivery
Menu Memorization
Beverage Preparation
Supply Restocking
Safe Food Handling
Certification
Bilingual English/Spanish. Speak, write and read both languages
IT Assistant Manager/ IT Specialist at Wynn Interactive UK/ Wynn Resorts USAIT Assistant Manager/ IT Specialist at Wynn Interactive UK/ Wynn Resorts USA