Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Adelaide Bultema

Edgewater

Summary

I am a motivated and hardworking 19-year-old with over three years of customer service experience. I began my career at Once Upon A Child at age 16, where I developed strong skills in organization, teamwork, inventory management, and customer service. Working in a fast-paced retail environment taught me how to communicate effectively with customers, solve problems, multitask, and maintain a positive attitude while meeting business needs.

Currently, I work at Happy Pappy's Pizza, where I continue to strengthen my customer service abilities in a high-volume restaurant setting. My responsibilities include assisting guests, ensuring order accuracy, coordinating with team members, and providing a positive dining experience. This role has enhanced my ability to work efficiently under pressure, manage multiple tasks at once, and deliver excellent service.

I am passionate about working with people and take pride in creating positive customer experiences. Known for my strong work ethic, reliability, and friendly personality, I am eager to continue growing professionally and bring my customer service skills, adaptability, and dedication to a new opportunity.

Overview

2
2
years of professional experience

Work History

Hospitality Worker

Family Business
New Smyrna Beach, FL
03.2026 - Current
  • Assisted in daily operations to ensure exceptional guest experiences.
  • Managed inventory and supply orders to maintain service efficiency.
  • Collaborated with team members to uphold cleanliness and safety standards.
  • Provided friendly customer service, addressing inquiries and resolving issues promptly.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Reduced risks by maintaining clean and organized work environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.

Cashier

Once Upon A Child Franchise
Oviedo, Florida
09.2024 - Current
  • Delivered exceptional customer service for merchandise exchanges and returns.
  • Executed efficient processing of customer transactions through point-of-sale systems.
  • Accepted cash and credit payments, issued receipts, and provided change accurately.
  • Maintained accurate completion of daily operational duties.
  • Contributed innovative solutions to enhance team performance and overall outcomes.
  • Recognized by management for outstanding customer service delivery in-person and via phone.

Education

High School Diploma -

Paul J Hagerty High School
Oviedo, FL
05.2025

Skills

  • Customer service and support
  • Cash handling and transaction accuracy
  • Point-of-sale operations
  • Team collaboration
  • Problem solving
  • Merchandise restocking
  • Food preparation
  • Cleaning and sanitizing
  • Supply restocking

References

References available upon request.

Languages

American sign language
Limited Working

Timeline

Hospitality Worker

Family Business
03.2026 - Current

Cashier

Once Upon A Child Franchise
09.2024 - Current

High School Diploma -

Paul J Hagerty High School