Overview
Work History
Education
Skills
Timeline
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Adelaide Gonzalez

474 Hunter Cir, Kissimmee

Overview

2016
2016
years of professional experience

Work History

Embarkation Agent

Royal Caribbean International

Welcomed passengers boarding the ship.

Entered their identifying information, credit card payment info, assigned them their rooms and directed them to board.

At end of trip, I would board the ship to assigned area to process customer complaints.

Cashier/Trainer/Night Supervisor/Vault Teller

Vanity Fair Outlet
  • Trained new employees by providing knowledge of specific store tasks, policies and
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases and locate items.
  • Supervised cashiers at assigned stations, as well as keeping them busy on the floor restocking the merchandise.
  • In the vault proofed out cash in registers against the daily register tapes from the night before.
  • Money from the registers was recounted, packaged and prepared for deposit daily.
  • Cash drawers were prepared with set amount of bills and coins for use at the registers.

Receptionist/Clerk

Route 10 Self Storage Units
09.2014 - 09.2015

Processed rental storage units for customers. Entered their application information into computer; filed the applications; and collected monthly charges based on size of the units.

Provider Specialist

Berks County Intermediate Unit
01.1999 - 08.2014

Processed applications for working parents in need of childcare allowing them to work.

We entered the information into our computers.

Interviewed the parents to make sure they qualified per state requirements.

Upon qualifying, we would help the families with funds to be paid directly to the childcare provider they selected.

The families were re-evaluated every 6 to 12 months in order to see if they were still eligible.

We interviewed providers and entered them into our computers.

Met with providers yearly to update them to changes in state rules that affected them and families in our program.

Education

BBA - Business Management And Human Resources

Universidad InterAmericana De Puerto Rico
Rio Piedras, Puerto Rico
06.1998

High School Diploma -

Exeter Senior High
Reiffton Pa
06.1966

Skills

  • Problem-solving skills
  • Positive attitude
  • Customer service and care
  • Problem-solving
  • Bilingual

Timeline

Receptionist/Clerk

Route 10 Self Storage Units
09.2014 - 09.2015

Provider Specialist

Berks County Intermediate Unit
01.1999 - 08.2014

Embarkation Agent

Royal Caribbean International

Cashier/Trainer/Night Supervisor/Vault Teller

Vanity Fair Outlet

BBA - Business Management And Human Resources

Universidad InterAmericana De Puerto Rico

High School Diploma -

Exeter Senior High
Adelaide Gonzalez