SQL
Adele Gallagher
Winchester,VA
Summary
Hardworking and passionate job seeker with strong organizational and analytical skills, eager to secure entry-level Data Analyst position. Ready to help team achieve company goals
Overview
20
20
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
08.2023 - Current
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Armed Service Technician
Loomis Armored US
10.2022 - 08.2023
- Enhanced safety measures, implementing strict adherence to safety protocols during training exercises and live-fire events.
- Elevated overall team performance through ongoing cross-training initiatives aimed at expanding individual skill sets within group.
- Exhibited strong problem-solving skills when diagnosing complex technical issues under pressure during time-sensitive missions.
- Critical thinking skills
- Loaded and unloaded multiple bags and boxes of coins weighing up to 50 pounds per item and simultaneously monitored potential threats and occupational hazards.
- Picked up and delivered customer change orders and deposits, carrying up to several hundred pounds and making 50 stops per day on established route.
Courier/Driver
FedEx Ground
10.2021 - 10.2022
- Tracked delivery status and updated customers for expected delivery time.
- Followed safety procedures and regulations to protect packages and vehicles.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Customer Service Analyst
Concentrix
07.2020 - 09.2021
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Provided primary customer support to internal and external customers.
- Met customer call guidelines for service levels, handle time and productivity.
- Sought ways to improve processes and services provided.
Private Nanny
Jennifer Aileen McDonald
09.2017 - 05.2020
- Taught children basic life skills, manners and personal hygiene.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Implemented daily routines for optimal child development and created structured environment.
- Provided developmentally appropriate activities for children.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Various Roles
Retail
05.2010 - 09.2017
Payroll Analyst
Computer Sciences Corporation
10.2007 - 05.2010
- Resolved payroll discrepancies quickly and successfully.
- Maintained strict confidentiality of employee information, adhering to company policies and legal requirements for data protection.
- Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction.
- Developed and updated databases to handle customer data.
Teller
Wachovia Bank
02.2004 - 10.2007
- Assisted with training of new tellers on policies and procedures.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Maintained friendly and professional customer interactions.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Education
High School Diploma -
Fairfax High School
Fairfax, VA06.1994
Skills
- Route Planning
- R Programming
- Machine Learning
- Analytical Thinking
- Database Management
- Large dataset management
- SQL Databases
- Friendly, Positive Attitude
- Analytical and Critical Thinking
- Remote Office Availability
- Self-Directed
- MS Office
Software
R Programming
Tableau
Certification
Google Data Analytics Professional Certification
Timeline
Crew Member
McDonald's Restaurant
08.2023 - Current
Armed Service Technician
Loomis Armored US
10.2022 - 08.2023
Courier/Driver
FedEx Ground
10.2021 - 10.2022
Customer Service Analyst
Concentrix
07.2020 - 09.2021
Private Nanny
Jennifer Aileen McDonald
09.2017 - 05.2020
Various Roles
Retail
05.2010 - 09.2017
Payroll Analyst
Computer Sciences Corporation
10.2007 - 05.2010
Teller
Wachovia Bank
02.2004 - 10.2007
High School Diploma -
Fairfax High School