Adele Tennyson
New Orleans,LA
Overview
33
33
years of professional experience
Work History
Paraprofessional Educator
Inspire Charter School
New Orleans, LA
09.2019 - 08.2022
- Provided classroom support throughout planned instruction and individual lessons.
- Delivered instruction individually or in small groups with support from instructor.
- Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
- Offered students personalized educational, behavioral and emotional support.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Completed documentation on student behaviors, interventions and results.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Kept over 25 students safe in classroom and outside environments.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Organized student performance and enrichment activities to facilitate learning.
- Leveraged evidence-based techniques to foster academic progress, social inclusion and critical thinking.
- Met with parents about student needs to garner additional support.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Senior Director of Customer Care
VYVX
New Orleans, LA
05.1989 - 10.2008
- Engaged in interdepartmental coordination to improve business transactions through data analysis and implementation of lean strategies.
- Devised and implemented business plans for operational strategies, development and maintenance.
- Generated and implemented business procedures and policies.
- Drove client satisfaction and improved support services to increase retention. Achieved 98% Customer Satisfaction on Client Services, Network Operations and Commercial distribution platforms.
- Delivered hands-on assistance to committees and teams within department in policy-making decisions.
- Established and oversaw yearly budgets in excess of 300M.
- Formulated and deployed business transformation strategies to increase performance, profitability and business growth.
- Strategized business developments and utilized tools to drive major televised events such as Superbowl, Final Four, Major league baseball, Any and all major televised events, news, television shows, with the distribution of commercials.
- Conducted strategic and tactical evaluations of facility operations, team performance and business policies to standardize activities.
- Orchestrated strategic business plans and oversaw execution by streamlining customer support calls and enhancing customer experiences.
- Set and managed master schedules for programs and projects.
- Optimized expenditures through company-wide cost reduction initiatives. Combine remote locations to achieve cost savings and customer interface issues.
- Reduced outsourced vendor costs through supply chain visibility.
- Partnered with staff to create professional development plans to support personal and business growth.
Education
Master of Arts - Organizational Management
University of Phoenix
Tulsa, OK01.2001
BBA - Business Administration And Management
Loyola University New Orleans
New Orleans, LA08.1976
Skills
- Group and Individual Instruction
- Enthusiasm for Students and Teaching
Accomplishments
- Facilitated small reading and writing groups, phonics groups and math groups for grades K-12.
- Chaperoned over 100 students on various field trips and after school activities during the 2021-2022 school year.
Timeline
Paraprofessional Educator
Inspire Charter School
09.2019 - 08.2022
Senior Director of Customer Care
VYVX
05.1989 - 10.2008
BBA - Business Administration And Management
Loyola University New Orleans
Master of Arts - Organizational Management
University of Phoenix