Adelia Montar-Mendoza
Fresno,CA
Summary
Motivated, reliable and energetic costumer service professional worker with experience in resolving conflict and customer complaints. Skillfully maintains knowledge to inform customers and expand sales. Always open to exploring new opportunities and gaining valuable experience across various fields.
Overview
6
6
years of professional experience
Work History
Dasher
DoorDash
11.2022 - Current
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Verified order accuracy upon pickup from restaurant
- Provided friendly customer service while interacting with customers during deliveries.
- Ensured proper handling of food items throughout the entire delivery process.
- Responded quickly to messages sent by customer
- Always messaged customer about unavailable items and stay on the phone with them until issue was resolved.
- I go the extra mile to ensure the customer gets what they want.
Fruit Picker
Field Work
02.2022 - 11.2022
- Harvested ripe fruits from trees and bushes.
- Inspected fruit for defects, such as bruises or rot.
- Used hand tools, ladders and other equipment to complete assigned tasks efficiently.
- Worked fast, but carefully.
- Worked in any type of weather condition.
Cashier
Robertito's Taco Shop
10.2021 - 09.2022
- Maintained cleanliness of work area by sweeping floors, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Greeted customers and took their orders in a friendly and efficient manner.
- Prepared food items according to restaurant standards.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Operated cash register to process customer payments accurately and efficiently.
- Greeted customers to take food orders and provide information about menus.
Cashier
Carl's Jr
01.2020 - 06.2021
- Collected payments and provided accurate change with receipt.
- Greeted customers and provided friendly customer service.
- Inspected orders to make sure they were accurate before handing them to customers.
- Maintained cleanliness of work area throughout shift.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
- Handled customer complaints in a professional manner.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Cashier
Walmart
07.2018 - 08.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, and floors.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Babysitter
Family Members
01.2018 - 07.2019
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
Education
Bachelor's of Criminology - Law Enforcement
California State University - Fresno
Fresno, CA12.2024
Associate of Arts - Theater Arts
Allan Hancock College
Santa Maria, CA06.2019
High School Diploma -
Santa Maria High School
Santa Maria, CA06.2017
Skills
- Problem-Solving
- Drawer management
- Quick Learner
- Food Safety Understanding
- Excellent Time Management
- Payment Handling
- Customer Communication skills
- I speak three languages: Spanish, English, and Mixteco
- Great at multitasking
- Clean and sanitize equipment
- Organized, hardworking and Responsible
- Great working under pressure
Hobbies
- Traveling
- Painting
- Playing Basketball
- Watching True Crime Documentary
- Reading Unsolved Cases
Languages
English
Native or Bilingual
Spanish
Full Professional
Mixteco
Full Professional
Timeline
Dasher
DoorDash
11.2022 - Current
Fruit Picker
Field Work
02.2022 - 11.2022
Cashier
Robertito's Taco Shop
10.2021 - 09.2022
Cashier
Carl's Jr
01.2020 - 06.2021
Cashier
Walmart
07.2018 - 08.2019
Babysitter
Family Members
01.2018 - 07.2019
Bachelor's of Criminology - Law Enforcement
California State University - Fresno
Associate of Arts - Theater Arts
Allan Hancock College
High School Diploma -
Santa Maria High School