Adelina Sanchez
San Antonio,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
eFulfillment Center Partner
HEB Warehouse
San Antonio, Texas
10.2024 - Current
- Operated warehouse equipment for efficient loading and unloading of goods.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in the training of new staff on safety procedures and operational tasks.
- Supported inventory audits by verifying stock levels and documenting discrepancies.
- Assisted in inventory management by scanning and labeling items.
- Conducted regular equipment checks to ensure proper functionality.
- Operated scanners, computers, and other equipment to track orders.
- Assembled orders according to customer requests.
Florist
HEB Store
San Antonio, Texas
08.2023 - 10.2024
- Assisted customers in selecting appropriate flowers and arrangements.
- Arranged and designed floral displays for various store events.
- Maintained inventory of flowers, supplies, and merchandise in the cooler.
- Provided care for plants and flowers to ensure freshness and quality.
- Maintained detailed records of customer orders and invoices.
- Ordered flowers from wholesalers to ensure that all necessary items were available for customers.
Cashier
HEB Store
San Antonio, Texas
06.2020 - 07.2023
- Process customer transactions accurately and efficiently at the register.
- Maintain a clean and organized checkout area for optimal customer experience.
- Assist customers by answering questions about products and services.
- Handle cash, credit, and electronic payments while ensuring security protocols.
- Train new staff on cashier procedures and company policies.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
John Marshall High School
Leon Valley, TX06-2022
Skills
- Customer service
- Effective communication
- Multitasking capacity
- Time management
- Problem-solving aptitude
- Event decoration
- Inventory management
- Cash handling
- Team collaboration
- Attention to detail
- Safety procedures
Languages
English
Professional
ASL
Professional
Accomplishments
- Section Leader and first chair tenor saxophone for two years.
- JROTC Navy leadership camp completion.
- Perishable Partner of the month July 2024.
- Customer Service Award 2023.
- 5 year committed HEB employee.
Affiliations
- Gym athlete
- Jewelry maker
- Volunteer work
- Saxophonist
References
References available upon request.
Timeline
eFulfillment Center Partner
HEB Warehouse
10.2024 - Current
Florist
HEB Store
08.2023 - 10.2024
Cashier
HEB Store
06.2020 - 07.2023
High School Diploma -
John Marshall High School