Adelina Marie-Robles Gillham
San Diego,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Clinical Internship (TCE 1) 2nd Rotation- 12 Weeks
Concentra Physical Therapy
01.2024 - 04.2024
Clinical Internship (ICE) 6-weeks 1st Rotation
Rancho Physical Therapy
05.2023 - 07.2023
Front End Receptionist
Blackwell & Presley CPAS PLLC
03.2020 - 07.2020
- Temporary assist during the Covid Pandemic.
- Efficiently managing front desk tasks and addressing client inquiries.
- Streamlined office operations for increased productivity through effective organization and prioritization of tasks.
- Managed appointment scheduling, ensuring timely services for clients and optimal utilization of resources.
- Handled sensitive information with discretion, preserving client confidentiality and maintaining trust in the business.
Waitress Supervisor
The Taco Station
01.2018 - 01.2019
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Barista
Starbucks Navarro college
01.2017 - 01.2019
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Waitress
Peggys Place café and General store
01.2015 - 01.2017
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Doctor of Physical Therapy - Physical Therapy
University of St. Augustine For Health Sciences
San Marcos, CA08.2024
Bachelor of Science - Kinesiology
University of Texas At Tyler
Tyler, TX05.2021
Associate of Arts -
Navarro College
Corsicana, TX05.2019
High School Diploma -
Blooming Grove High School
Blooming Grove, TX05.2017
Skills
- List one of your strengths
- Customer Service
- Scheduling
- Office Management
- Technical Support
- Data Entry
- Staff Management
- Hospitality Service Expertise
- Handling Complaints
- High-Volume Dining
- Payment Processing
Affiliations
- Physical Therapy
activities
I am passionate about Physical Health and promoting movement to help as a form of rehabilitation.
Timeline
Clinical Internship (TCE 1) 2nd Rotation- 12 Weeks
Concentra Physical Therapy
01.2024 - 04.2024
Clinical Internship (ICE) 6-weeks 1st Rotation
Rancho Physical Therapy
05.2023 - 07.2023
Front End Receptionist
Blackwell & Presley CPAS PLLC
03.2020 - 07.2020
Waitress Supervisor
The Taco Station
01.2018 - 01.2019
Barista
Starbucks Navarro college
01.2017 - 01.2019
Waitress
Peggys Place café and General store
01.2015 - 01.2017
Doctor of Physical Therapy - Physical Therapy
University of St. Augustine For Health Sciences
Bachelor of Science - Kinesiology
University of Texas At Tyler
Associate of Arts -
Navarro College
High School Diploma -
Blooming Grove High School
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