Adeline Dodson
Spokane,WA
Summary
I am a Replenishment Manager with a proven track record at Michaels Arts and Crafts, enhancing warehouse efficiency and stock management. Expert in planogram development and customer service, I excel in staff dynamics and fostering strong team leadership. Achieved significant improvements in inventory accuracy and customer satisfaction, demonstrating exceptional problem-solving and decision-making skills.
Overview
2
2
years of professional experience
Work History
Replenishment Manager
Michaels Arts and Crafts
Spokane Valley, WA
09.2024 - Current
- Optimized warehouse layout to improve stock retrieval times and maximize storage space.
- Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Participated in inventory management activities, including stock replenishment and organization.
- Monitored staff performance and addressed issues.
Part-time Team Member
Michaels Arts and Crafts
Midlothian, VA
07.2023 - 08.2024
- Used suggestive selling techniques to promote add-on sales.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Putt Putt Fun Center
Midlothian, VA
07.2022 - 11.2022
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
James River High School
Midlothian05-2024
Skills
- Stock replenishment
- Planogram development
- Customer service
- Order packaging
- Upselling techniques
- Staff training and development
- Decision-making
- Customer relationship management (CRM)
- Complex Problem-solving
- Team leadership
References
References available upon request.
Timeline
Replenishment Manager
Michaels Arts and Crafts
09.2024 - Current
Part-time Team Member
Michaels Arts and Crafts
07.2023 - 08.2024
Cashier
Putt Putt Fun Center
07.2022 - 11.2022
High School Diploma -
James River High School