Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carole Irwin

El Cajon,CA

Summary

Dynamic Replenishment Manager at Michaels Arts and Crafts with expertise in stock replenishment and team leadership. Proven track record in enhancing merchandise standards and optimizing inventory management, resulting in improved sales performance. Adept at critical thinking and executing effective merchandising strategies to meet evolving customer demands.

Overview

17
17
years of professional experience

Work History

Replenishment Manager

Michaels Arts and Crafts
La Mesa, CA
08.2016 - Current

- Maintaining an inviting and fully stocked shopping environment by ensuring top-notch merchandising standards. Keeping in mind the evolving customer demands with the changing seasons/trends.

- Assessing store needs and executing tasks by delegating tailored duties to appropriate team members. Ensuring everyone has the tools they need to maintain productivity.

- Managing regular truck deliveries/unloads. Sorting and prioritizing stock that will drive sales.

- Consolidating and remerchandising product to allow space for new product sets.

- Stepping in when needed during power hours: cashiering, balloon inflation, custom framing services.

- Analyzing store metrics and adjusting accordingly. Seeking what needs to be improved or maintained.

- Assisting in online ordering processes.

Sales Associate

Hollywood Tans Salon
Santee, CA
07.2013 - 08.2016

- Provided a welcoming experience to guests by greeting and giving tours/information of salon services/products.

- Ensured a smooth and accurate sales transaction.

- Maintained member relationships.

- Upheld stringent cleaning standards such as sanitization and general store cleanliness.

- Executed closing and opening tasks, such as cash drawer counting/balancing, alarm setting, daily counting of inventory.

Sales Associate

Michaels Arts and Crafts
La Mesa, CA
01.2009 - 08.2016

- Maintained a smooth front end experience by providing cheerful customer service during sales transactions.

- Assisted in truck unloads, planogram setting, and stocking.

- Maintained a welcoming environment to our guests by ensuring cleanliness standards by cleaning bathrooms and sweeping/mopping store floors.

- Assisted in store inventory management by recovering aisles and checking/correcting on-hands of product.

- Provided assistance wherever needed by answering phone calls and guiding guests to their needs.

Education

Associate of Science -

Grossmont College
El Cajon, CA

Skills

  • Sales and operations planning
  • Warehouse management
  • Stock replenishment
  • Merchandising strategies
  • Space planning
  • Planogram development
  • Critical thinking
  • Team leadership
  • Shipping and receiving
  • Maintaining stock levels
  • Customer relationship management
  • Stock rotation

Timeline

Replenishment Manager

Michaels Arts and Crafts
08.2016 - Current

Sales Associate

Hollywood Tans Salon
07.2013 - 08.2016

Sales Associate

Michaels Arts and Crafts
01.2009 - 08.2016

Associate of Science -

Grossmont College
Carole Irwin