Adeline Neves
Milwaukee,WI
Summary
Resourceful professional with a strong background in customer service and administration. Manages daily operations and optimizes processes. Committed to collaborating with team members to keep everything running smoothly.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
The Hop MKE Streetcar
Milwaukee, WI
06.2026 - Current
- Creating, updating, and maintaining paper and digital files for payroll, scheduling, time‑off requests, and internal company communications to ensure timely and compliant documentation.
- Managing travel arrangements, coordinating calendars, and scheduling meetings to optimize operational efficiency.
- Assisting in onboarding with creation and distribution of documents for new employees, ensuring a smooth and professional introduction to company processes.
- Sorting, filing, and organizing daily mail, orders, invoices, safety reports, and all incoming office communications to maintain accurate and accessible records.
- Recording, preparing, and archiving detailed minutes for monthly meetings, supporting transparency and follow‑through on action items.
- Coordinated inventory management and supply orders to ensure adequate stock levels.
Cat Care/Adoption Attendant
Cat Town
Oakland
12.2022 - 03.2026
- Facilitated cat adoptions using a matchmaking questionnaire to match cats with suitable homes.
- Applied behavioral modification techniques to socialize cats, boosting their confidence and adoptability.
- Administered medications through various routes including injections, oral administration, and topical applications.
- Provided daily nourishment for up to 35 cats, accommodating special dietary needs.
- Maintained rigorous sanitation standards by deep cleaning cat enclosures and common areas, promoting a healthy environment.
Lead Usher/Venue Operations Assistant
Great Star Theater
San Francisco
07.2022 - 02.2025
- Directed usher teams to ensure efficient guest seating, including strategic seating arrangements for sold-out performances.
- Managed ticket sales and scanned entry for events with audiences up to 500 patrons.
- Oversaw lobby operations during shows, providing assistance and addressing guest inquiries.
- Ensured a pristine environment by maintaining the cleanliness of the lobby and restroom facilities.
- Executed merchandise sales and managed inventory.
Administrative Assistant
Kalco Properties
San Francisco
07.2021 - 08.2022
- Managed multi-line phone systems and handled all incoming/outgoing email communications.
- Issued invoices and sent official notices to residents, facilitating clear communication and prompt action.
- Processed and collected tenant rent payments, ensuring timely receipt and accurate record-keeping.
- Generated and disseminated maintenance orders, coordinating with relevant departments to address tenant needs effectively.
Education
High School Diploma -
Castro Valley High School
Castro Valley, CA06-2016
Skills
- Microsoft Office (Excel, Word, Outlook)
- Data Analysis/Entry
- Process optimization
- Operational efficiency
- File management
- Time management
- Customer relationship management
- Business communication
- Interpersonal communication
- Problem solving
- Guest services
Hobbies and Interests
- Cats
- Outdoors
- Photography
- Baking
- Reading
Timeline
Administrative Assistant
The Hop MKE Streetcar
06.2026 - Current
Cat Care/Adoption Attendant
Cat Town
12.2022 - 03.2026
Lead Usher/Venue Operations Assistant
Great Star Theater
07.2022 - 02.2025
Administrative Assistant
Kalco Properties
07.2021 - 08.2022
High School Diploma -
Castro Valley High School