Adelisa Ganevic
Jacksonville,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Private Investigator
CoventBridge Group
10.2021 - 02.2024
- Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
- Exceeded client expectations by delivering comprehensive reports detailing case findings and recommendations in a timely manner.
- Established trust with clients through consistent communication, keeping them informed of progress updates throughout the course of each investigation.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
Sales Floor
Kohls
09.2020 - 12.2020
- Maintained a clean and organized sales floor, promoting a positive shopping experience for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier
BJ'S WHOLESALE CLUB
09.2019 - 08.2020
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Customer Service
Harvey's supermarket
06.2015 - 07.2019
- Provided exceptional customer service, resolving client issues promptly and professionally.
- Provided exceptional customer service, addressing concerns promptly and accurately.
- Supported team with customer service issues, voids and returns.
- Greeted incoming customers and provided reliable, friendly customer service.
Janitor
4M Building Solutions
06.2014 - 06.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Education
Some College -
Florida State College At Jacksonville
Jacksonville, FL High School Diploma -
Englewood High School
Jacksonville, FL 2015
Skills
- Leadership
- Communication
- Customer Service
- Patience and Empathy
- Work Ethic and Integrity
- Critical Thinking
- Problem-solving abilities
- Microsoft Outlook
- Time management skills
- Organizational abilities
- Active Listening
- Problem Resolution
References
Asmir Talic
Homeland 1 Logistics LLC
DIspatcher
727-331-7323
talic.asmir@gmail.com
Cindy Costa
Meridian National Title
Nationwide Title Insurance Company
727-237-7002
missujp@yahoo.com
Slobodan Culic
Owner
Homeland 1 Logistics LLC
904-207-0832
familyculic@gmail.com
Timeline
Private Investigator
CoventBridge Group
10.2021 - 02.2024
Sales Floor
Kohls
09.2020 - 12.2020
Cashier
BJ'S WHOLESALE CLUB
09.2019 - 08.2020
Customer Service
Harvey's supermarket
06.2015 - 07.2019
Janitor
4M Building Solutions
06.2014 - 06.2019
Some College -
Florida State College At Jacksonville
High School Diploma -
Englewood High School
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