Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Adelita Shaddix

Garden,KS
Adelita Shaddix

Summary

Adept at great teamwork and delivering exceptional customer service, I exceed at Casey's Gas Station's customer satisfaction through safe food handling and innovative pizza-making. My great spirit and proficiency in food safety protocols significantly contributed to great kitchen operations, demonstrating a 100% commitment to quality and efficiency.

Overview

4
years of professional experience

Work History

Caseys Gas Station

Pizza Maker
08.2024 - Current

Job overview

  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Communicated with management on food inventory stock to request order placement.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Implemented creative problem-solving techniques when faced with equipment malfunctions or unexpected challenges during busy shifts.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Followed company recipes and production standards to satisfy customers.
  • Reduced customer waiting by batch cooking popular items during rush times.
  • Provided exceptional customer service, answering queries and offering recommendations.
  • Resolved any kitchen issues swiftly, minimizing disruption to service.
  • Maintained high standards of kitchen hygiene, ensuring clean and safe working environment.
  • Monitored food safety compliance, adhering to strict health regulations.
  • Monitored food temperatures to meet quality and safety standards.

Garden City Family YMCA

Front Desk Clerk
08.2024 - Current

Job overview

  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Conducted regular inventory assessments for front desk supplies to avoid shortages that could negatively impact guest experience.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Contributed to team goals by maintaining a positive attitude and supporting coworkers during busy periods or challenging situations.
  • Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Enforced policies and procedures to increase efficiency.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.
  • Participated in ongoing training and professional development opportunities to stay current on industry best practices and enhance job performance.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.
  • Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
  • Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
  • Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Handled emergency situations with calmness and efficiency, ensuring guest safety.
  • Monitored lobby area for cleanliness and comfort, ensuring positive first impression.
  • Ensured accurate billing and payment processing, reducing errors and guest disputes.
  • Facilitated welcoming environment, greeting guests upon arrival.

USD 457 Garden City Public Schools

Paraprofessional
08.2020 - 05.2023

Job overview

  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Education

Garden City Community College
Garden City

from Pre Nursing

Garden City High School
Garden City, KS

High School Diploma
05.2012

Skills

  • Teamwork and collaboration
  • Customer service
  • Registration processing
  • Food safety
  • Records management
  • Problem-solving skills
  • Detail-oriented
  • Listening skills
  • Conflict management

Timeline

Pizza Maker

Caseys Gas Station
08.2024 - Current

Front Desk Clerk

Garden City Family YMCA
08.2024 - Current

Paraprofessional

USD 457 Garden City Public Schools
08.2020 - 05.2023

Garden City Community College

from Pre Nursing

Garden City High School

High School Diploma

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Adelita Shaddix