Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
30
30
years of professional experience
Work History
Cashier
Circle K Gas Station/ Sunoco A- Plus Gas Station
Ashburn, VA
03.2019 - Current
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Telephone Operator
PTCL Satellite Town Exchange
Rawalpindi, Punjab
05.1996 - 12.2014
Responded to customer inquiries with patience and positivity to establish excellent first impression.
Connected callers with appropriate professional, department or business.
Maintained accurate records of calls placed and received.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Performed clerical work such as sorting mail, restocking supplies and typing documents.
Calculated and quoted charges for services such as person-to-person and international calls.
Supported customers by managing 50 calls per day efficiently while maintaining professionalism and upbeat tone
Administrative Clerk
GHQ
Rawalpindi, Punjab
07.1992 - 09.2000
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Provided direction, support and ongoing feedback to staff.
Developed improvements to enhance business reporting capabilities, support success training processes and track district goals.
Generated documents necessary for internal meetings.
Education
Bachelor of Arts - Liberal Arts And Social Sciences
Federal Boys College
Rawalpindi
06.1994
Skills
Microsoft Office (Word, Excel, Powerpoint)
Microsoft Windows
Cash Register Operation
Inventory Stocking
Work Task Prioritization
Customer Transactions
Resolving Discrepancies
Bagging and Packaging
Languages
Urdu
Native or Bilingual
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Cashier
Circle K Gas Station/ Sunoco A- Plus Gas Station
03.2019 - Current
Telephone Operator
PTCL Satellite Town Exchange
05.1996 - 12.2014
Administrative Clerk
GHQ
07.1992 - 09.2000
Bachelor of Arts - Liberal Arts And Social Sciences
Federal Boys College
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