Burton Sydnie
Utica,MS
Summary
I aim to become as marketable as possible in the business world through continued studies in advanced academics.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Cashier
Kroger Grocery Company, 4910 I
Jackson, MS
07.2014 - 09.2021
- Include: ensuring that customers are provided with the best possible customer service experience, conduct financial transactions using a cash register, and courteously assist customers, while creating a welcoming environment in support of the company’s mission and vision statements.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Processed customer refunds and exchanges according to established guidelines.
- Collected and authorized payments of guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Greeted customers entering store and responded promptly to customer needs.
Personal Shopper
Instacart
Jackson, MS
09.2021 - Current
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Picked quality and accurate items for Number daily customer orders.
- Kept vehicle clean and neat to offer professional impression to every customer.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Education
Bachelor Of Science - Nursing
University of Mississippi
University, MS 05.2019 - 05.2022
Prerequisites - Nursing
Tougaloo College
Tougaloo, MS 08.2016 - 05.2019
diploma - General Curriculum
Murrah High School
Jackson,MS 08.2012 - 05.2016
Skills
Microsoft Office (Word, Excel, PowerPoint)undefined
Certification
First Aid/CPR Certified
Timeline
Personal Shopper
Instacart
09.2021 - Current
First Aid/CPR Certified
06-2019
Bachelor Of Science - Nursing
University of Mississippi
05.2019 - 05.2022
Prerequisites - Nursing
Tougaloo College
08.2016 - 05.2019
Cashier
Kroger Grocery Company, 4910 I
07.2014 - 09.2021
diploma - General Curriculum
Murrah High School
08.2012 - 05.2016
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