Summary
Overview
Work History
Education
Skills
Accomplishments
Active lifestye
Languages
Timeline
Generic

Adella Shin

Duluth,GA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Overview

2
2
years of professional experience

Work History

Tutoring Receptionist

Kumon
Suwanee, GA
01.2023 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Barista Shift Lead

Mozart Bakery
Suwanee, GA
01.2021 - 03.2023
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Promoted a safe work environment by adhering to health department regulations and company safety guidelines at all times.

Education

GED -

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Scheduling appointments
  • File Management
  • Schedule Management

Accomplishments

  • Assisted management with the training of new staff members.
  • Updated and maintained company database to reflect current and accurate results.
  • Recognized by customers for expedient and effective service.

Active lifestye

I've been working out for the last 3 years for 6 days a week. Every morning I go in and push myself for 2 hours because I feel as though keeping an active life brings balance when working a full time job. I have other active hobbies such as running and roller skating. I run twice a week and skate with a group about 2 to 3 times a week. Living an active life has definitely improved my quality of everyday, it allows me to have a higher stamina mentally and physically. I'm able to work sitting, standing, and walking for hours, and it's trained me to be able to handle higher levels of stress and pressure. 

Languages

Korean
Native or Bilingual

Timeline

Tutoring Receptionist

Kumon
01.2023 - 04.2023

Barista Shift Lead

Mozart Bakery
01.2021 - 03.2023

GED -

Gwinnett Technical College
Adella Shin