ADELMO PROCACCI
Raleigh,NC
Summary
Field Service Engineer with 13 years experience with Phillips HealthCare system with the ability to work in a timely and professional manner in a clinical environment. Duties included installation, technical support, preventive maintenance, service, and upgrades of life support and cardiac monitoring devices throughout the United States.
Overview
21
21
years of professional experience
Work History
Project Manager
Nihon Kohden America
02.2019 - Current
- Directed cross-functional teams to successfully execute multiple complex projects within established timelines and budget constraints.
- Formulated comprehensive project plans, timelines, and resource allocation strategies to enhance operational efficiency.
- Implemented risk management frameworks to identify and mitigate potential project challenges.
- Facilitated stakeholder meetings to align project goals with organizational objectives and client needs.
Field Service Engineer 3
Phillips HealthCare
Raleigh, NC
01.2013 - Current
- Installation
- Configuration and set up of networking devices
- Daily and weekly written and verbal reporting to both regional manager and customer
- Technical GoLive and GoLive support
- Service
- Troubleshooting of computer systems and diagnostics of hardware and software
- Customer support in all phases of device repairs and upgrades
- Responsible for documentation and all FDA compliance
Field Service Engineer
Progressive
Raleigh, NC
01.2006 - 01.2013
- Installation
- Responsible for all phases of Phillips HealthCare system/Telemetry
Field Service Engineer
CSA
Raleigh, NC
01.2005 - 01.2006
- Service
- Responsible for Preventive Maintenance and service of defibrillators of EMS units
- Required extensive travel in the United States
Education
Associates Degree - Computer Electronic Engineering
ECPI Technical College
Raleigh, NC02.2025
Skills
- Network design principles
- Visio
- Experienced with Outlook, Excel, PowerPoint, and Word
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Schedule management
- Client relations
- Strategic planning
- Customer relations
- Stakeholder communications
- Staff management
- Work flow planning
- Advanced problem solving
- Risk management
- Document management
- Scope management
- Project scope
- Project scope analysis
- Cost control
- Project closure
Languages
Italian
Native or Bilingual
Timeline
Project Manager
Nihon Kohden America
02.2019 - Current
Field Service Engineer 3
Phillips HealthCare
01.2013 - Current
Field Service Engineer
Progressive
01.2006 - 01.2013
Field Service Engineer
CSA
01.2005 - 01.2006
Associates Degree - Computer Electronic Engineering
ECPI Technical College