Adely Pando
Killeen,United States
Summary
I am a highly-motivated 22 year old military retiree. I have the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Excels at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Cargo Specialist
US Army
Fort Cavazos
07.2020 - 07.2024
- Led team operations, improving efficiency and collaboration, ensuring timely cargo handling
- Optimized cargo handling processes, resulting in 20% faster turnaround times and improved team morale
- Coordinated logistics for military cargo, ensuring on-time delivery and efficient resource allocation.
- Developed, implemented, and monitored freight shipping processes to ensure efficient cargo transportation.
- Performed accurate and timely cargo loading and unloading operations in accordance with relevant safety regulations.
- Ensured compliance with local, state, federal laws and regulations related to cargo handling.
- Maintained inventory records of all incoming and outgoing shipments.
- Monitored shipment progress using tracking systems and updated clients on status changes or delays.
Cashier
Cowboys Barbecue
Alice
02.2019 - 06.2020
- Handled customer transactions efficiently, reducing wait times and improving customer satisfaction
- Managed cash register with accuracy, ensuring daily balances matched sales records
- Resolved customer complaints promptly, enhancing the overall dining experience.
- Trained new cashiers, fostering a collaborative and skilled team environment.
- Maintained communication with customers to ensure efficiency between the workplace and customer satisfaction
- Provided valuable feedback upon customer request based on their needs and wants.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Worked closely with front-end staff to assist customers.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
High school diploma -
Alice High School
Alice, TX05.2020
Skills
- Leadership
- Problem-solving
- Teamwork
- Time management
- Communication
- Adaptability
- Customer service
- Discipline
- Professionalism
- Critical Thinking
- Computer Proficiency
- Documentation Management
- Transportation Management
- Forklift Operation
- Load Planning
- Staff Training
- Customer Assistance
- Route Planning
- Cargo Loading
- Cargo shipment inspections
- Documentation Review
- Logistics Planning
- Payment Processing
- Guest Services
- Customer Complaint Resolution
- Check processing
- Payment Collection
- Cash Handling
- Product Merchandising
- Retail Merchandising
- Product Knowledge
- Product Recommendations
Personal Information
Age: 22
Languages
English
Hobbies and Interests
- Working out
- Fishing
- Hunting
- Spending quality time with family
Accomplishments
- Certificate of Achievement
- Army Achievement Medal
- Distinguished Leader
- The Army Commendation Medal
Affiliations
- Working Out
- Fishing
- Hunting
- Spending Quality Time With Family
References
References available upon request.
Timeline
Cargo Specialist
US Army
07.2020 - 07.2024
Cashier
Cowboys Barbecue
02.2019 - 06.2020
High school diploma -
Alice High School