Adelyn Dawson
Poway,CA
Summary
Dynamic and empathetic professional with a proven track record in community service and entrepreneurship. Excelled in roles at NCL and as an independent entrepreneur, demonstrating exceptional problem-solving, customer relations, and strategic thinking. Achieved significant improvements in community well-being and customer satisfaction, dedicating over 200 hours to philanthropy and successfully managing business operations to enhance profitability.
Overview
7
7
years of professional experience
Work History
Volunteer
NCL(National Charity League)
08.2021 - 04.2027
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean facilities to better serve program needs.
- Collaborated with local organizations to provide food baskets to families in need.
- Enhanced local environment through regular neighborhood cleanups and beautification projects.
- Aided elderly residents with daily tasks, enhancing their quality of life and independence.
- Have dedicated over 200 hours so far to different philanthropy opportunities within NCL which fosters leadership and communication skills.
Babysitter
Family Members
05.2022 - 09.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Entrepreneur
Neighbors & Associates
02.2020 - 09.2023
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Determined business plan, mission statement, and vision.
- Managed aspects of the business including budgeting, forecasting, cash flow management, and finances.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.
- Boosted customer satisfaction, refining customer service process to ensure quick and effective resolution of inquiries and complaints.
- Introduced customer loyalty program, rewarding repeat business and building dedicated customer base.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Poway Highschool
Poway, CA06-2027
Skills
- Problem-solving and attention to detail(strategic thinking and innovative mindset)
- Community engagement/ activity planning
- Light housekeeping
- Multitasking and organization
- Scheduling coordination
- Collaboration and teamwork
- Community service programs
- Patience and empathy/ child supervision
Languages
Spanish
Elementary
Interests
- Personal Development and Self-Improvement
- Volunteering at community kitchens and food-related charities
- Participate in field hockey and lacrosse, as recreational activities to maintain physical fitness
- Avid Reader
Timeline
Babysitter
Family Members
05.2022 - 09.2024
Volunteer
NCL(National Charity League)
08.2021 - 04.2027
Entrepreneur
Neighbors & Associates
02.2020 - 09.2023
Poway Highschool
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