Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Altus Lumberton Hospital
Lumberton
02.2024 - Current
Manage communication between patients, families, and healthcare providers effectively.
Maintained confidentiality of all patient related information as outlined by HIPAA regulations.
Collect co-pays from patients when applicable, and issue receipts accordingly.
Handled confidential documents in an organized fashion according to established protocol.
Pharmacy Technician
Walmart
Lumberton
09.2022 - 12.2023
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Assisted pharmacists in preparing medication and managing inventory levels.
Provided exceptional customer service by addressing patient inquiries and concerns.
Maintained cleanliness and organization of the pharmacy work area consistently.
Team Member Assistant Manager
Smoothie King
Lumberton
08.2019 - 09.2022
Assisted in inventory management, ensuring stock levels met demand without excess.
Prepared smoothies and food items according to company recipes and standards.
Maintained cleanliness and organization of workstations and dining areas.
Assisted customers with product selection and provided friendly service.
Education
Healthcare Administration
LSUS
Shreveport, LA
12-2026
Bachelor of Science - Human Development & Family Studies
Lamar University
Beaumont, TX
12.2025
High school diploma -
Texas Connection Academy
Houston, TX
06.2021
Skills
Effective communication
Team collaboration
Data entry documentation
HIPAA compliance
Conflict resolution
Insurance verification
Patient registration
Customer service
Timeline
Administrative Assistant
Altus Lumberton Hospital
02.2024 - Current
Pharmacy Technician
Walmart
09.2022 - 12.2023
Team Member Assistant Manager
Smoothie King
08.2019 - 09.2022
Healthcare Administration
LSUS
Bachelor of Science - Human Development & Family Studies