Adept Behavioral Health Technician with a proven track record at Gentle Home Care, I excel in crisis handling and activity monitoring, ensuring patient safety and effective treatment implementation. Skilled in both group facilitation and documentation, my approach enhances patient recovery rates and supports team efficiency.
Overview
16
16
years of professional experience
Work History
Behavioral Health Associate
Larry-George Healthcare
3545 Dempster St, Skokie. (773-707-7105), IL 60076
06.2022 - Current
Collaborate with other healthcare professionals to ensure comprehensive treatment plans were developed and implemented for clients.
Establish strong working relationships with clients by demonstrating empathy and respect.
Attend workshops and trainings related to clinical best practices in order to stay current in the field.
Adhere to ethical principles regarding confidentiality when discussing patient information with colleagues or other agencies.
Provide excellent service to patients through personable communication.
Model appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Track client movement on and off unit by documenting times and destinations.
Track and replenished inventory of therapeutic supplies and materials.
Engage patients in therapeutic activities designed to enhance mental wellness and social skills.
Conduct one-on-one sessions with patients to provide emotional support and crisis intervention.
Monitor patient behaviors and reported significant changes to supervising mental health professionals.
Ensure a safe and secure environment for patients, adhering to facility safety protocols.
Behavioral Health Technician (BHT)
Gentle Home Care
Deerfield. (773-503-9820), IL
08.2020 - 05.2022
Oversaw or assisted patients with activities of daily living, which include toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
Helped patients implement treatment plans, including providing medications and other treatments, while monitoring vital signs.
Accompanied patients in therapeutic and recreational activities, and helped develop behavioral treatments.
Documented patient behavior, interventions completed, patient response to interventions and keep accurate records.
Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
Ensured patient safety, including checking on patients regularly, and responding to aggressive or self-injurious behavior.
Administered medications as prescribed by physician or psychiatrist.
Maintained accurate documentation of patient progress and treatments received.
Observed patients' behaviors during recreational activities and outings.
E-Commerce Team Member
Whole Foods Market
Chicago, IL
02.2018 - 07.2020
Received, processed, and stocked merchandise in accordance with store policies.
Provided customer service support to ensure satisfaction.
Assisted customers with product selection and ordering process.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Organized inventory shelves for easy access and maintenance of stock levels.
Collaborated with team members to maximize productivity and efficiency.
Adhered to safety guidelines while operating machinery or stocking shelves.
Resolved customer issues promptly in a professional manner.
Participated in training sessions for new employees when needed.
Facility Manager
Lagos Waste Management Authority
Lagos, Lagos State, Nigeria
06.2008 - 11.2017
Conducted regular inspections of facilities to ensure safe working conditions.
Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
Planned and coordinated the maintenance of facility equipment and systems.
Prepared and submitted reports on facility operations, including budget updates.
Developed and implemented preventive maintenance programs for facility infrastructure components.
Provided technical guidance to staff regarding facility operations and maintenance issues.
Supervised personnel responsible for maintaining groundskeeping activities at the facility.
Assisted in developing emergency response plans for natural disasters or other emergencies.
Resolved customer complaints pertaining to facility-related matters quickly and effectively.
Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
Education
Bachelor of Science - Mechanical Engineering
University of Lagos
Lagos, Nigeria
06-2007
Skills
Activity monitoring
ADL support
Crisis handling
Documentation skills
Assessment administration
Group facilitation
Housekeeping skills
Substance abuse experience
Accomplishments
Best Mechanical Engineer in LAWMA (2012)
Team Member of the month in Whole Foods E-Commerce Department (March 2019)