Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Barista

Aden Douglas

Tulsa,oklahoma

Summary

Dynamic and dedicated professional with experience at 7 Brew, excelling in espresso machine operation and customer engagement. Proven ability to enhance team productivity through effective training and mentoring. Recognized for maintaining high safety standards as a Lifeguard, ensuring guest satisfaction and swift emergency response. Committed to delivering exceptional service and fostering a positive environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

7 Brew
10.2024 - 02.2025
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Lifeguard

Fallscreek
04.2024 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Earned Water Safety Instructor certification and managed beachfront safety.

Trainer

Cava Grill
03.2022 - 05.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided coaching and mentoring to employees.
  • Established and maintained quality control standards.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.

Education

High School Diploma -

Berryhill Highschool
Tulsa, OK
05-2023

Skills

  • Opening and closing duties
  • Dining room maintenance
  • Espresso machine operation
  • Safety oversight
  • Team collaboration
  • First aid
  • Record keeping
  • Emergency response
  • Resuscitation
  • Treatment delivery
  • Medical records management
  • CPR and first aid

Accomplishments

  • Recommend strategic process improvements to improve operations.
  • Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
  • Consistently achieve deadlines and optimize workflow through efficient team collaboration.

Certification

  • EMT - Certified Emergency Medical Technician
  • First Aid/CPR Certified
  • TIMs and NIMs Certified

Languages

English
Native or Bilingual

Timeline

Barista

7 Brew
10.2024 - 02.2025

Lifeguard

Fallscreek
04.2024 - 08.2024

Trainer

Cava Grill
03.2022 - 05.2024

High School Diploma -

Berryhill Highschool

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Aden Douglas