Aden Fry
Hartford,Wisconsin
Summary
Results-driven professional with experience in equipment rental operations, customer service, and financial transactions. Recognized for streamlining processes and training junior technicians to improve team efficiency and performance. Skilled in implementing safety protocols, enhancing operational workflows, and delivering high-quality service that improves customer satisfaction. Experienced in cash handling and banking operations as a Teller and Cashier, maintaining accuracy in financial transactions while providing excellent customer support. Strong communication and problem-solving abilities used to efficiently resolve customer needs and ensure positive service experiences.
Overview
6
6
years of professional experience
Work History
Rental Technician
Little Switzerland
Slinger, WI
08.2021 - Current
- Operated rental equipment, ensuring functionality and safety for customer use.
- Conducted regular inspections and maintenance of rental inventory to uphold quality standards.
- Assisted customers in selecting appropriate rental products based on needs and specifications.
- Trained junior technicians on equipment handling, maintenance protocols, and safety procedures.
- Streamlined rental processes to enhance efficiency and reduce turnaround time for customer orders.
- Collaborated with management to develop training programs focused on improving service delivery excellence.
- Won employee of the year my second year there and have been brought up to the owners many times for the award again, but due to company rules you can only win it once.
Teller
Glacier Hills Credit Union
Hartford, WI
11.2024 - 11.2025
- Processed daily transactions, ensuring accuracy and compliance with regulatory standards.
- Assisted members with account inquiries, providing exceptional customer service and support.
- Mentored junior tellers on operational procedures, enhancing team efficiency and performance.
- Implemented new cash handling procedures, reducing discrepancies and improving workflow.
- Collaborated with management to streamline transaction processes, increasing overall branch productivity.
- Conducted regular audits of cash drawers to ensure adherence to internal controls and security protocols.
- Developed strong relationships with members, fostering loyalty and trust within the community.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Cashier
Walmart
Hartford, WI
05.2024 - 11.2024
- Processed customer transactions efficiently at checkout stations.
- Handled cash, credit, and gift card payments accurately.
- Provided exceptional customer service by addressing inquiries promptly.
- Maintained cleanliness and organization of checkout areas consistently.
- Collaborated with team members to improve overall store operations.
- Adapted quickly to new systems and procedures during training sessions.
- Greeted customers entering store and responded promptly to customer needs.
Cart Barn Attendant
Harford Golf Club
Hartford, WI
02.2020 - 02.2022
- Managed golf cart fleet, ensuring optimal maintenance and availability for members.
- Provided exceptional customer service, assisting members with cart rentals and inquiries.
- Oversaw daily operations of cart barn, coordinating staff schedules and workflow efficiency.
- Implemented inventory control measures for golf carts and accessories, reducing downtime.
- Trained new attendants on operational procedures and safety protocols for equipment use.
- Worked in the pro shop for a handful of times as well, dealing with the check in and cash flow processes.
Education
High School Diploma -
Hartford Union Highschool
Hartford, WIBBA - Finance
University of Wisconsin, Whitewater
Whitewater, WI05-2029
Skills
- Patience and tolerance
- Heavy lifting
- Customer support
- Safety procedures
- Leadership
- Listening abilities
- Training
Timeline
Teller
Glacier Hills Credit Union
11.2024 - 11.2025
Cashier
Walmart
05.2024 - 11.2024
Rental Technician
Little Switzerland
08.2021 - Current
Cart Barn Attendant
Harford Golf Club
02.2020 - 02.2022
High School Diploma -
Hartford Union Highschool
BBA - Finance
University of Wisconsin, Whitewater