Aden Haileselassie
Atlanta,GA
Summary
To get an opportunity where I can make the best of my potential and contribute to the organization's growth.
Overview
8
8
years of professional experience
Work History
bartender/server
Lions lounge
01.2016 - 07.2020
- Verify identification and age requirements of customers
- Mix traditional and creative cocktails
- Process payment from customers
- Clean glasses and bar utensils
- Make suggestions based on customer tastes and preferences
- Record and balance cash receipts and prepare cash deposits
- Open and maintain tabs throughout their shift
- Build a rapport with regular customers to create a positive atmosphere
Bartender
Home2 Suites By Hilton Hotel
07.2021 - 10.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Lead Bartender
AC Hotel By Marriott
08.2023 - Current
- Thorough knowledge of product recipes and proper service procedures. Responsible for all products stocked and requisitioned to the bar.
- Collection of money generated as revenue and the proper deposit made at the end of each shift. Proper recordkeeping on guest checks at the point of sale. Thorough knowledge of Micros system and codes.
- Responsible for bar set-up at the beginning of each shift. Responsible for closing the bar and restocking used items. Responsible for cleanliness of the bar and reporting all maintenance needs to the manager.
- Monitor and adhere to the rules and regulations established by the TABC; includes monitoring of guest consumption and knowledge of procedures for handling intoxicated guests.
- Thorough knowledge of and correct application of all hotel policies, procedures, and practices.
- Responsible for maintaining hotel standards of excellence relating to attitude, customer service, employee relations, and job performance.
- Responsible for guest relations including guest's name and product preferences.
- Attendance and involvement at all scheduled meetings and training sessions.
Education
Stamford high school
Computer Information Systems
Delhi state university of New York
Skills
- Preparing Garnishes
- Suggestive Selling
- Inventory Control
- Employee Coaching
- Menu Memorization
- Inventory
- Wine and Liquor Knowledge
- Food Service
- Staff Management
- Customer Service
- First Aid Certification
- Problem Solving
- Beer Knowledge
- Foreign Language Proficiency
- Sales Techniques
- Menu Development
- Team Leadership
Timeline
Lead Bartender
AC Hotel By Marriott
08.2023 - Current
Bartender
Home2 Suites By Hilton Hotel
07.2021 - 10.2023
bartender/server
Lions lounge
01.2016 - 07.2020
Stamford high school
Computer Information Systems
Delhi state university of New York
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