Strategic manager with expertise in team leadership, inventory control, and safety compliance. Proven ability to enhance operational efficiency and drive productivity. Skilled in developing operational strategies and resolving conflicts, while fostering effective communication and adaptability to meet organizational objectives.
Overview
4
4
years of professional experience
Work History
Manager
American Mayhem Fireworks
Orlando, Florida
07.2025 - Current
Managed seasonal fireworks retail operations for American Mayhem Fireworks locations.
Coached, mentored and trained team members in order to improve their job performance.
Trained employees on fire code safety and product handling procedures.
Monitored inventory levels, stock rotation, and merchandising across sales areas.
Resolved customer concerns and supported staff during peak sales periods.
Provided leadership during times of organizational change or crisis situations.
Analyzed customer feedback data to develop action plans for improving services offered.
Assisted in sales operations to support customer needs.
Tax Preparer
Safe Nest Tax Firm
Orlando, Florida
12.2024 - Current
Prepared individual and business tax returns for Safe Nest Tax Firm clients
Advised clients on the best strategies for filing their taxes efficiently and legally.
Reviewed income documents and deductions for accurate tax filings
Verified forms, schedules, and supporting documents before submission
Researched tax laws and updated returns for compliance
Coordinated e-filing and tracked return status through completion
Assisted customers with any questions they had about their taxes or filing status.
Assisted clients via phone call, Zoom, email, and in-person.
QSR/Stocker
Universal studios orlando resort
Orlando, FL
05.2022 - 10.2026
Organized stockrooms and back-of-house inventory for daily theme park operations.
Stocked shelves with newly arrived products.
Replenished merchandise displays across Universal Studios Orlando Resort retail locations.
Rotated stock to maintain accurate dates and product availability.
Checked inventory counts and corrected discrepancies in store records.
Inspected stock for damage or defects and reported issues to management.
Received, unpacked, and sorted incoming merchandise shipments for resort outlets.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Provided customer service by answering questions about product location, price and availability.