Aden Zank
Jenison,Michigan
Summary
Dependable employee focused on maximum productivity and quality. Recognized for discipline and energetic attitude. Offering a great attitude everyday wanting to serve people in the best way possible while showing Jesus' love to all. Excellent history of working well with other team members and pitching in to help achieve team goals. Reliable customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Overview
4
4
years of professional experience
Work History
Sales Support Staff
Gull Lake Marine
Coopersville, MI
05.2024 - 08.2025
- Delivery Captain for boat sales, met with customer and gave full boat orientations on water and land.
- Assisted sales team with boat sales, ensuring timely fulfillment of customer requests.
- Assisted in organizing and coordinating company Sales events/boat shows.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated logistics for boat delivery's, enhancing delivery accuracy and efficiency.
Head Rental Coordinator
Tommy's Boats
Comstock Park, MI
05.2023 - 08.2023
- Coordinated rental transactions to ensure smooth customer experiences and timely service delivery.
- Managed inventory levels, tracking availability of rental items.
- Monitored boat maintenance schedules, coordinating repairs to maintain optimal functionality.
- Assisted customers with inquiries, providing detailed information about boat rental policies and procedures.
- Processed rental agreements and payments accurately, ensuring compliance with company standards.
Surf Tour Director
Tommys Boats
Comstock Park, MI
05.2023 - 08.2023
- Managed Surf Sessions on water with customers, teaching them the sport of Wakesurfing while in a safe, fun environment.
- Coordinated logistics and transportation arrangements, ensuring timely arrivals and departures for all tours.
- Monitored customer feedback, making swift adjustments to improve service delivery and address concerns proactively.
Manufacturing Production Associate
Cleanrooms International
Wyoming, Michigan, USA
06.2022 - 08.2022
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected finished products for quality and adherence to customer specifications.
- Assembled products according to changing daily work orders and specific customer needs.
Boat Detailer
Action Water Sports
Hudsonville, MI, USA
10.2021 - 08.2022
- Maintained and enhanced appearance of boats by applying cleaning, restorative, and protective agents.
- Reviewed new work orders to determine scope of work.
- Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
- Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
Education
Bachelors - Business Administration, Minor-Marketing
Spring Arbor University
Spring Arbor, MI05-2026
High School Diploma - undefined
Hudsonville High School
Hudsonville, MI05.2022
Skills
- Customer relationship management
- Sales strategy development
- Microsoft office expertise
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Adaptable
- Multitasking Abilities
- Analytical and Critical Thinking
Timeline
Sales Support Staff
Gull Lake Marine
05.2024 - 08.2025
Head Rental Coordinator
Tommy's Boats
05.2023 - 08.2023
Surf Tour Director
Tommys Boats
05.2023 - 08.2023
Manufacturing Production Associate
Cleanrooms International
06.2022 - 08.2022
Boat Detailer
Action Water Sports
10.2021 - 08.2022
High School Diploma - undefined
Hudsonville High School
Bachelors - Business Administration, Minor-Marketing
Spring Arbor University
Personal Information
Title: Student
Interests
- Jesus
- Boating/WaterSports
- Basketball
- Summertime