ADENIKE ADEJUMO
WYLIE,Texas
Summary
Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scrum Master
TEN-TI LOGISTICS LLC
03.2018 - 02.2022
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
Cashier Manager
Walmart Store
03.2018 - 02.2020
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored areas for security issues and safety hazards.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Customer Service Representative
Lace Marketing Lnc
04.2016 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
Education
Bachelor of Science - Economics Education
Lead City University
Lagos Nigeria08.2010
High School Diploma -
Olabisi Onabanjo University
Ogun State Nigeria09.2005
Skills
- Scrum Methodology
- Training Methodologies
- Release Planning
- Systems Analysis
- Sprint Planning
- Writing Stories
Certification
certified scrum master (CSM)
Leading SAFe5 certification
Timeline
Scrum Master
TEN-TI LOGISTICS LLC
03.2018 - 02.2022
Cashier Manager
Walmart Store
03.2018 - 02.2020
Customer Service Representative
Lace Marketing Lnc
04.2016 - 08.2019
Bachelor of Science - Economics Education
Lead City University
High School Diploma -
Olabisi Onabanjo University
certified scrum master (CSM)
Leading SAFe5 certification
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