Summary
Overview
Work History
Education
Skills
Timeline
Manager
Eric Poitier Clark

Eric Poitier Clark

Scrum Master
Vista Reach In Houston,TX

Summary

7 Years experience assisting companies on the delivery of products their customers love. In order to discover the right products to create and bring them to market quickly, requires Agility. Actively listen to teams to understand their products, customers, and major impediments. Help adopt Agile frameworks that best fit their contexts and train them how to continuously improve. Beyond best practices, instilling the Agile mindset that focuses on the main reason for agility - customer value and business growth. Assisting Product Managers in discovery of the right products to build for customer value and usability. Coaching how to create effective story maps and backlogs. Facilitating team-owned performance improvement, helping technology teams identify, prioritize and solve problems that impede their quality, predictability and effectiveness. Influencing senior leaders and other business stakeholders in how to empower self-managing product teams through well crafted objectives and key results Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Highly trained individual knowledgeable in web development technologies and considered talented leader. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Scrum Master

TRI COASTAL DESIGN
New York, NY
01.2017 - 01.2021
  • Facilitated scrum Mentality as part of development team and removed blockers for completing sprint scope Adding value to Scrum team and collaborated on design solutions while building relationships with company and client
  • Ensure that daily, weekly and monthly agile rituals take place, with efficiency and discipline Identifying blockages and developer divergence from sprint scope/goals; worked with product owners, other teams and team members toward resolution
  • Demonstrated sense of urgency and responsiveness to complete work and solve problems, with drive to persevere when faced with ambiguity Partnered vigorously with product owners clients and development team in their quest to do everything possible to ensure customer satisfaction
  • Supported product owners, Redirecting incoming interference from stakeholders who may seek to deal directly with developers to address valid concerns
  • Increase predictability of Scrum Team by 75% with better collaboration and setting realistic goals that were based on Po needs. Guided team, and organization at large, on how to use Agile/Scrum practices and values building trust within Scrum team on self-organization, fostering open environment to help resolve issues and hold accountability while Applying Scrum at levels that fits circumstances and group dynamic
  • Organize and facilitated Agile/Scrum ceremonies : daily stand-ups, sprint planning, retrospectives, backlog grooming and team demos
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
  • Led sprint reviews and planning meetings to promote full team engagement
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
  • Shielded scrum team from external interference for optimal productivity and success of Agile process
  • Worked to provide continuous improvement for product development lifecycle
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
  • Evangelized Agile as strategic asset of culture and business value
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Researched current trends to stay knowledgeable in Scrum methods.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Scrum Master

JS China Sourcing
New York, NY
01.2015 - 01.2017
  • Organize and facilitated Agile/Scrum ceremonies : daily stand-ups, sprint planning, retrospectives, backlog grooming and team demos
  • Maintained relevant metrics to help scrum team monitor their performance and support in reaching their sprint goals, overseeing end-to-end delivery of product features
  • Proactively removed escalated roadblocks to allow team progress
  • Demonstrated sense of urgency and responsiveness to complete work and solve problems, with drive to persevere when faced with ambiguity
  • Build trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with emphasis on healing and problem-solving
  • Facilitated discussion, decision making, and conflict resolution within scrum team and other dependencies
  • Reduced defects by more then 50% with effective Sprint planning which helped clients set better expectations Guided scrum team on how to use Agile/Scrum/Safe practices and values
  • Encouraged continual improvement in engineering practices to improve code quality and delivery
  • Took responsibility for managing dependencies between Scrum team and others, collaborated within local Scrum Master group especially with regards to items necessary for product release
  • Supported Line Manager in process evaluation and in team evaluation activities
  • Facilitated preparation and readiness for ART and team level events/ceremonies
  • Improved flow of value through value streams by improving and assessing practices associated with Dev / Ops and Release on Demand in Continuous Delivery Pipeline
  • Identified and negotiated for necessary resources to meet project goals
  • Led sprint reviews and planning meetings to promote full team engagement
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
  • Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
  • Shielded scrum team from external interference for optimal productivity and success of Agile process
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
  • Worked to provide continuous improvement for product development lifecycle
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
  • Managed product backlog and supported Scrum framework for monthly sprint releases
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
  • Anticipated impediments to team delivery involving cultural barriers and logistical challenges
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
  • Researched current trends to stay knowledgeable in Scrum methods

Education

Bachalors Degree - Business Management

Queens College
New York, NY
01.2020

Skills

  • Certified Scrum Master (CSM)
  • Dev/ops
  • JIRA & MIRO
  • Agile Framework –Scrum
  • Kaban
  • Lean
  • SAFe
  • Scrum Methodology
  • Team Meetings
  • Waterfall methodology
  • Active Listening
  • Organization and Time Management
  • Project Management
  • Customer interaction

Timeline

Scrum Master

TRI COASTAL DESIGN
01.2017 - 01.2021

Scrum Master

JS China Sourcing
01.2015 - 01.2017

Bachalors Degree - Business Management

Queens College
Eric Poitier ClarkScrum Master