CRAIG DEEB
Winter Garden,FL
Summary
I am a professional with comprehensive experience in agile methodologies and team facilitation. Skilled in guiding teams through agile practices, fostering collaboration, and driving successful project outcomes. Adept at adapting to changing requirements, resolving conflicts, and ensuring continuous improvement. I have been recognized for strong leadership, effective communication, and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Scrum Master
UltraTech International, Inc.
05.2022 - Current
- Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives
- Monitor and report on team performance metrics, such as velocity, burn-down charts, and sprint progress to drive transparency and continuous delivery
- Collaborate with Product Owner to refine the product backlog and prioritize user stories based on business value
- Guide the team through sprint planning sessions, ensuring all tasks were well-defined, estimated, and aligned with the sprint goal
- Manage the team's sprint board, ensuring that user stories, tasks, and bugs were properly tracked, updated, and assigned
- Provide regular updates to leadership on team progress, sprint achievements, challenges, and any adjustments to project timelines or goals
Lead Server
The Capital Grille
01.2020 - 05.2022
- Greeted and seated customers in a friendly and efficient manner, ensuring they felt welcome and comfortable upon arrival
- Took customer orders for food and beverages and ensuring accuracy and timely input into the POS system for kitchen preparation
- Provided menu recommendations and answered questions about ingredients, dietary restrictions, and daily specials
- Served food and drinks to customers promptly, ensuring that orders were correct and met customer preferences
- Monitored tables for guest satisfaction, addressing any needs or concerns in a proactive and friendly manner
Server
Bigfire American Fare
04.2017 - 05.2021
- Revitalized tables with precise arrangements and cleanliness, ensuring a captivating atmosphere for every guest
- Monitored guest tables throughout the meal to ensure they had everything needed for an enjoyable dining experience
- Handled multiple tables simultaneously during high-volume shifts, ensuring that each guest received timely and personalized service
Education
Associate in Arts (A.A.) - General Studies
Valencia College
Orlando, FL12.2013
Bachelor of Arts - Anthropology
University of Central Florida
Orlando, FL06.2019
Skills
- Certified Scrum Master (CSM)
- Google Project Management Professional Certificate
- Team Facilitation
- Servant Leadership
- Agile Frameworks
- Scrum
- Kanban
- XP
- Jira
- Confluence
- Trello
- Asana
- Microsoft Office Suite
- Microsoft Visio
- Agile metrics tracking
- Agile coaching
- Project management
- Sprint planning
Timeline
Scrum Master
UltraTech International, Inc.
05.2022 - Current
Lead Server
The Capital Grille
01.2020 - 05.2022
Server
Bigfire American Fare
04.2017 - 05.2021
Bachelor of Arts - Anthropology
University of Central Florida
Associate in Arts (A.A.) - General Studies
Valencia College
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