Hi, I’m
Aderemi Holloway
Antioch,CA
Summary
Customer service professional with over 7 years of experience in a combination of leadership and support roles. Possess a CPT 1 license. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
years of professional experience
1
Certification
Work History
Natera
Clinical Data Operator
12.2015 - Current
Job overview
- Maintain organized working area, Receives sample kits, Identifies specimens (Blood, Saliva, Tissue, etc),
- Enters patient information into database, Sorting specimens and preparing for transport to the correct laboratory.
- Used basic computer skills to key customer names, addresses, statistical information, or other data.
- Compiled, verified accuracy and sorted information to prepare source data for computer entry.
- Adhered to confidentiality requirements and laws to disseminate information only to authorized individuals.
- Inserted account data by inputting text-based and numerical information from source documents within time limits.
- Leveraged automation software to execute tasks on core computer and server systems.
- Operated variety of office machines to accurately handle information.
- Reviewed data for deficiencies or errors to correct incompatibilities and check output.
- Compared data with source documents or re-entered data in verification format to detect errors.
Flow Health
Phlebotomist Concierge
04.2022 - 08.2022
Job overview
- Communicated with client to confirm testing appointment
- Traveled to clients at scheduled locations
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Reviewed patient records for accuracy and completeness.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Verified proper storage and transportation of specimens to laboratories.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified patients' identification for proper sample collection.
- Assisted in training and onboarding new
- Assisted in training and onboarding new phlebotomists.
Actalent
Autonomous Vehicle Operator
01.2021 - 04.2022
Job overview
- Ran inspection and system diagnostics at the start of every shift
- Monitored the vehicle's performance during AV operation, shifting the car into manual mode if and when an unexpected maneuver occurs
- Wrote detailed reports on AV's behavior.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Upheld high standards of cleanliness, sanitation, and service.
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
U-key Career Solutions
Phlebotomist
01.2021 - 05.2021
Job overview
- Prepared vaccines
- Devised strategies with team to best handle the influx of patients
- Explained to the patient what the procedure was, the risks/side effects, and aftercare instructions
- Documented on 1Life what vaccine went to whom, when they got it and when they are due for the second dose.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Handled insurance verification tasks using 1Life to validate patient insurance information.
Honor
Care Pro
03.2017 - 02.2019
Job overview
- Documented medications taken and activities and duties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Apps Paramedical
Phlebotomist
06.2017 - 11.2018
Job overview
- Scheduled appointments with clients
- Conducted life insurance interview
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
Care+
Manager
06.2016 - 11.2018
Job overview
- Assessed clients and developed plans to meet needs.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Preformed daily inventory management
- Light phone handling.
- Delegated assignments to appropriate individuals based on skills, roles and interests.
- Maintained safe and secure environment for staff, residents and guests by following established safety standards.
- Developed and implemented training programs for care staff to enhance skills and knowledge.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Arranged transportation and documented details of discharge transition plans.
- Prevented and handled conflict by working with team towards solution.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Liaised with key accounts to deliver targeted administrative household support.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Accomplished multiple tasks within established timeframes.
Care+
Caregiver
02.2014 - 06.2016
Job overview
- Documented medications taken and activities and duties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Education
Contra Costa Career CollegeAntioch, CA
Trade Schools in Phlebotomy from Phlebotomy
10.2018
Prospect High SchoolAntioch, CA
High School Diploma
01.2014
Skills
- MS Office
- Planning and Coordination
- Teamwork and Collaboration
- Multitasking Abilities
- Google Workspace
- Interpersonal Communication
- Training and Development
Certification
Certified Phlebotomy Technician (CPT)
November 2020 to November 2022
CPT 1 License (License number: 01013271)
First Aid Certification
CPR Certification
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Phlebotomist Concierge
Flow Health
04.2022 - 08.2022
Autonomous Vehicle Operator
Actalent
01.2021 - 04.2022
Phlebotomist
U-key Career Solutions
01.2021 - 05.2021
Phlebotomist
Apps Paramedical
06.2017 - 11.2018
Care Pro
Honor
03.2017 - 02.2019
Manager
Care+
06.2016 - 11.2018
Clinical Data Operator
Natera
12.2015 - Current
Caregiver
Care+
02.2014 - 06.2016
Contra Costa Career College
Trade Schools in Phlebotomy from Phlebotomy
Prospect High School
High School Diploma