Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Hospitality Associate
Marriott
Irving, Texas
09.2025 - Current
Provided exceptional customer service to enhance guest experiences.
Managed front desk operations and handled guest check-ins and check-outs.
Managed reservations and ensured rooms were available as requested.
Coordinated with housekeeping staff to ensure timely room preparation prior to arrival of guests.
Utilized hotel management software to process reservations efficiently.
Collaborated with team members to ensure smooth daily operations.
Executed sound judgment to resolve service issues.
Team Lead
The Joint Chiropractic
Denton, Texas
03.2025 - Current
Coordinated patient scheduling, increasing appointment availability and reducing wait times.
Led daily team meetings to prioritize tasks and resolve concerns.
Facilitated communication between staff and management, streamlining workflow processes and addressing concerns.
Trained new staff on policies and procedures for optimal patient care.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Motivated staff through positive reinforcement techniques, fostering a supportive team environment.
Store Manager
Finish Line
Nashville, Tennessee
06.2023 - 01.2025
Managed daily store operations and ensured a positive shopping experience.
Oversaw inventory management, including stock replenishment and organization.
Managed inventory tracking and physical inventory counts to minimize loss.
Implemented visual merchandising standards to enhance product displays.
Trained and mentored team members on product knowledge and customer service.
Recruited, trained and supervised new employees.
Analyzed sales trends to optimize product assortment and promotions.
Resolved customer inquiries and complaints to maintain satisfaction levels.