Aderonke Adeusi
Houston,TX
Summary
Proven Logistics Coordinator with a track record of enhancing operational efficiency at Home Depot by implementing robust warehouse management and logistics analysis. Excelled in high-stress customer service roles at Men’s Warehouse, boosting client loyalty through empathetic dispute resolution. Skilled in driver scheduling and adept at fostering inter-departmental communication, significantly minimizing stockouts.
Overview
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Certification
Work History
Logistics Coordinator
Home Depot
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Customer Service Representative
Men’s Warehouse
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associates - Cybersecurity
Lonestar College
Houston, TXSkills
- Warehouse management
- Load planning support
- Driver scheduling
- Logistics analysis
Skills
- **Professional Makeup Artistry:** Skilled makeup artist with a strong foundation in various techniques to enhance beauty for diverse occasions and clients.
- **Computer Skills:** Trained in basic computer operations, including word processing, data entry, and proficient in using software applications relevant to the industry.
Volunteer
Volunteer Experience:
- Research and Symposium Support Volunteer**
KISD (Klein Independent School District)
[Month, Year] – Present
- Provide assistance to students in need of help with research projects and symposium preparations, fostering academic achievement and enhancing their understanding of research methodologies.
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Certification
Sure! Here’s a more polished way to present your cosmetology certification on your resume:
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**Certifications:**
- **Cosmetology Certificate**
[infinity Beauty Academy ], [2018]
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Timeline
Logistics Coordinator
Home Depot
Customer Service Representative
Men’s Warehouse
Associates - Cybersecurity
Lonestar College