Entry level Certified Clinical Medical Assistant with scheduling, room preparation, and front desk experience eager to contribute to a healthcare team and continue learning and growing in the medical field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Equitas Health
Dayton, OH
06.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Implemented care and efficiency improvements to support and enhance office operations.
Volunteer
Kettering Health- Emergency Department
04.2024 - Current
Check in and register patients, provide customer support, explain forms to patients, verify insurance and demographics, carry out transfer and discharge procedures, inputting patient information into computer systems and adhering to hospital rules.
Certified Clinical Medical Assistant/Receptionist
TriHealth Ob-Gyn
05.2024 - 06.2024
Greet patients, check in to appointment, verify insurance, collect payments, schedule, and confirm and make follow up appointments
Maintain a clean work space including performing room turnover for the next patient
Participated in company trainings, and program
Learned and implemented new skills daily.
Customer Service Officer
United Bank for Africa Ikeja, Lagos
12.2020 - 08.2022
Delivered exceptional customer service
Performed maintenance
Educated customers on online banking and mobile banking applications
Increased client satisfaction by providing financial advice in line with the bank's policy
Monitored account activities and identified suspicious transactions.
Skills
Epic Experience
Front Desk
Scheduling
Insurance Verifications
Education
Indiana School of Phlebotomy, Certified Clinical Medical Assistant Program, 2023, Phlebotomy, Injections, Medical Terminology, Wound Care, EKG
Contact
435 E Lexington Road, Eaton, OH, 45320
Certification
National Health Association
Certified Clinical Medical Assistant
Work/ Volunteerexperience
Kettering Health- Emergency Department, 435 E Lexington Road, Eaton, OH, 45320, Volunteer, 04/2024, Present, Check in and register patients, provide customer support, explain forms to patients, verify insurance and demographics, carry out transfer and discharge procedures, inputting patient information into computer systems and adhering to hospital rules.
TriHealth Ob-Gyn, Certified Clinical Medical Assistant/Receptionist, 05/2024, 06/2024, Greet patients, check in to appointment, verify insurance, collect payments, schedule, and confirm and make follow up appointments., Maintain a clean work space including performing room turnover for the next patient., Participated in company trainings, and program., Learned and implemented new skills daily.
United Bank for Africa Ikeja, Lagos, Ikeja, Lagos, Customer Service Officer, 12/2020, 08/2022, Delivered exceptional customer service, Performed maintenance, Educated customers on online banking and mobile banking applications., Increased client satisfaction by providing financial advise in line with the bank's policy., Monitored account activities and identified suspicious transactions