Jocelyn Miranda
Conroe,TX
Summary
Empathic in delivering patient care with strong focus on collaboration and communication to ensure supportive and efficient healthcare environment. Dedicated to utilizing medical knowledge and interpersonal skills to enhance patient experiences and team dynamics as a bilingual Certified Medical Assistant.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Texas Heart & Valve Specialist
Conroe, TX
04.2026 - Current
- Perform patient intake, check-in/check-out procedures, insurance verification, and payment collection.
- Triage patients and obtain pertinent medical information for provider evaluation.
- Perform and document 12-lead EKGs.
- Apply and educate patients on Holter monitors and ambulatory cardiac monitoring devices.
- Coordinate and schedule cardiovascular procedures including transesophageal echocardiograms (TEE), left and right heart catheterizations (LHC/RHC), coronary stent placements, Watchman procedures, pacemaker implantations, and hospital pre-admission testing.
- Communicate and coordinate patient care with hospitals, surgical centers, physicians, and ancillary healthcare providers.
- Process prescription refill requests and electronically transmit medications per physician orders.
- Assist physicians during vein ablation procedures while maintaining sterile technique and procedural safety standards.
- Administer injections as ordered, including anticoagulation therapy such as Lovenox bridging.
- Provide patient education regarding cardiac procedures, medications, heart monitors, and treatment plans.
- Maintain examination rooms, monitor inventory levels, stock supplies, and ensure clinic readiness.
- Document patient encounters and coordinate follow-up care to support continuity of treatment.
Certified Medical Assistant
Memorial Hermann Medical Group
Spring, TX
03.2025 - 03.2026
- Obtain and document vital signs, patient symptoms, and assessments in chart
- Update and verify medical histories, medications and allergies
- Point-of-care testing (strep, flu, SARS, UPT, glucose A1c)
- Wound care, suture removal, dressing changes
- Prepare patients and assist doctors during exams and procedures
- Give prescribed medications, injections, and vaccines per protocol
- Collect specimens, perform tests; following infection control and biohazard safety procedures
- Perform electrocardiograms (EKGs)
- Provide information on treatment plans and health care and patient education (medications, follow-up instructions)
- Process prescription refills and initiate prior authorizations and referrals
- Maintain patient flow and prioritize care in a fast-paced setting
Private In-Home Caregiver/Medical Assistant
Private Care
Conroe, TX
08.2024 - 02.2025
- Provided one-on-one medical and personal care for a private patient in a home setting.
- Monitored vital signs and documented findings for ongoing health assessment.
- Assisted with medication management, appointment scheduling, and healthcare coordination.
- Supported mobility, safety, and fall-prevention strategies.
- Maintained detailed patient records and communicated concerns to healthcare providers and family members.
- Assisted with wound care, hygiene, nutrition, and daily living activities while preserving patient dignity and independence.
Externship (MA)
Memorial Hermann Medical Group
The Woodlands, TX
06.2024 - 07.2024
- Performed routine medical procedures like taking vital signs and administering injections.
- Utilized electronic health record systems to document patient interactions.
- Assisted with patient examinations and prepared treatment rooms for procedures.
- Reduced wait times by organizing patient flow during peak hours.
- Enhanced patient satisfaction through effective communication and attentive care.
- Worked with coworkers to complete tasks.
Education
MA Certification -
Lone Star College
North Harris, TX07.2024
Diploma - undefined
Benjamin O. Davis Sr. High School
TX08.2022
Skills
- Clinical Documentation
- Patient Care
- Medical Records
- Vital Signs
- HIPAA Compliance
- Crisis Intervention
- Emergency Response
- Patient Advocacy
- Organization
- Team collaboration
- Communication
- Active listening
- Customer service
- Basic life support
- EPIC experience
- Specimens collection and processing
- Patient scheduling
- Wound care
- Sterilization techniques
Certification
- Certified Medical Assistant - AAMA, 11/30/29
- Basic Life Support (BLS) - American Heart Association, 03/26
Rising Star & Extra Mile Award
Rising Star Award | Lone Star College Medical Assistant Program | 2024
- Recognized by faculty and peers for excellence in clinical performance, technical skills, and professionalism.
Extra Mile Award | Lone Star College Medical Assistant Program | 2024
- Recognized for exceptional dedication to peer support, collaboration, and leadership within the Medical Assistant program.
- First student in over a decade to receive both the Rising Star Award and Extra Mile Award.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Medical Assistant
Texas Heart & Valve Specialist
04.2026 - Current
Certified Medical Assistant
Memorial Hermann Medical Group
03.2025 - 03.2026
Private In-Home Caregiver/Medical Assistant
Private Care
08.2024 - 02.2025
Externship (MA)
Memorial Hermann Medical Group
06.2024 - 07.2024
Diploma - undefined
Benjamin O. Davis Sr. High School
MA Certification -
Lone Star College