Aderonke Florence Bankole

•Built and maintained healthy long-term customer relationships , handled customer concerns and ensured appropriate resolutions •Supervised day-to-day operations and performance of a sales team of 10+ associates by building enthusiasm, listening to feedback, and implementing solutions to meet and achieve sales goals

•Crafted business development strategies and increased the company revenue and brand value by an impressive percentage in a year

•Effectively monitored costs and competition and appropriately adjusted selling prices based on demand and supply

•Examined sales methodologies and procedures, identified areas for improvement and implemented them.

•Orchestrated and implemented sales plans to expand customer base to three different states and increase customer retention.

•Motivated the associates by cultivating energetic work personalities and encouraged my team to close more sales deals

•Improved company visibility and productivity by assisting in hiring store associates and offering extensive training for new sales associates and the existing ones when needed

•Ensured superior client service by offering 98% polite customer service daily

•Kept an active watch over the accounts by stepping in to collaborate where required.

•Oversaw products merchandising, and provides feedback and recommendations to my leader

• Oversaw daily store operations, including inventory management, staff scheduling, and customer service
• Accomplished a productivity level and work quality that met and exceeded expectations of a set performance indicators and was awarded a performance commendation by the Managing Director
• Implemented efficient inventory management practices
• Collaborated on sourcing for highly quality but cost friendly goods from companies and importers in Nigeria and neighboring countries: Ghana, Togo and Cotonue for procurement of goods and services at a relatively competitive price for good profits margins
• Orchestrated, facilitated and directed a marketing campaign to extend the customer base to 3 different states of NYSC orientation camps
• Adhered to Quality Management policies, processes, and procedures
• Implemented effective merchandising strategies, resulting in increase in sales
• Carried out regular staff training sessions to enhance product knowledge and improve customer engagement
• Monitored and analyzed sales performance, identifying opportunities for improvement and implementing corrective actions
• Carried out performance evaluations, and provided constructive feedback.

• Impacted the students with a better understanding of their social and societal responsibility
• Contributed to improvement of students’ performance in their academic assessments, intra and inter-school quiz competitions.