ADERONKE VIVIAN UTUK
HEALTH CARE ASSISTANT
BLK 20 FLAT 1 LOW COST HOUSING ESTATE OFF OBA OGUNJI ROAD PEN CINEMA AGEGE,Nigeria
Summary
Compassionate and Committed Caregiver with 5 + years experience in assisting clients with various daily living needs at home, my environment and in the hospital. Have consistently maintained client reviews in excess of 94% positive.
Proven track record of excellence in working with children and the elderly providing for daily needs, including homemaking , cooking, companionship ,ambulation etc.
Praised for being patient and problem solving.
I have always had a passion for helping people and my education and studies have been centered in these two areas.
Skilled at monitoring client vitals, assisting elderly, convalescents, , or persons with disabilities with daily living activities in-home or within care facility.
Keep house by making beds, doing laundry, washing dishes and preparing meals.
Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
12
12
years of professional experience
32
32
years of post-secondary education
Work History
CARE GIVER ASSISTANT
ACCENT CARE
LAGOS , NIGERIA
05.2022 - Current
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Organized and maintained medication closets and first aid supplies.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Aided patients with walking and limb exercises to improve strength and balance.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Transported patients between rooms and appointments or testing locations.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
PERSONAL HOME CARE AID
MR FATAI JIMAH
LAGOS, NIGERIA
02.2021 - 03.2022
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Monitored and assisted residents through individual service plans.
- Ran errands for patients, did shopping and picked up other necessities.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Remained alert to problems or health issues of clients and competently responded.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Scheduled and accompanied clients to medical appointments.
- Developed rapport to create safe and trusting environment for care.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
EXECUTIVE ASSITANT BRANDING & CLIENT SERVICES.
ALEXIS OOH MEDIA.
OPEPI LAGOS, NIGERIA
09.2014 - 01.2018
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Development of new label design, package design, marketing materials and others .
- Overseeing analysis of reports and promotional programs. Forecasting, tracking and analyzing monthly sales.
- Assisting in the preparation of all brand presentations.
- Working with the brand managers with the purpose of developing strategies and objectives for assigned product lines.
- Receiving and responding to all sales requests about promotion, products, services etc., and other related activities
- Managing the creation of graphic elements.
ACCOUNTS EXECUTIVE / CLIENT SERVICE PERSONNEL.
LOOK MEDIA
GRA IKEJA, NIGERIA
02.2012 - 10.2014
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Meeting and liaising with clients to discuss and identify their
advertising requirements. - Working with agency colleagues to devise an advertising campaign that meets the client brief and budget.
- Making pitches along with other agency staff to try to win new
business for the agency. - Working with the account manager to brief media, creative and
research staff, and assisting with the formulation of marketing
strategies.
TEAM LEAD CUSTOMER SERVICE CENTRE.
MTN NIGERIA IKOYI SERVICE CENTRE.
IKOYI LAGOS, NIGERIA
08.2007 - 12.2008
- Received and processed stock into inventory management system.
- Created plans and communicated deadlines to complete projects on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Analyze customer wants, needs and behaviors through surveys,
ability studies, in-person interviews and other research in customer
experience. - Keeping ahead of developments by reading relevant journals, going
to meetings and attending courses.
CALL CENTRE AGENT - CALL CENTRE EXECUTIVE
MTN NIGERIA APAPA SERVICE CENTRE.
APAPA LAGOS, NIGERIA
03.2004 - 07.2007
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Improved operations through consistent hard work and dedication.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Delivered services to customer locations within specific timeframes.
- Carried out day-to-day duties accurately and efficiently.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Handled 60 - 80 calls per day to address customer inquiries and concerns.
- Participated in team-building activities to enhance working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
Education
CERTIFICATE oF COMPLETION -
AMERICAN CARE GIVERS ASSOCIATION
LAGOS NIGERIA 04.2022 - 05.2022
CARE WORKER TRAINING - Health Aide
ACCENT CARE TRAINING
ADENIYI JONES IKEJA LAGOS 04.2022 - 05.2022
CERTIFICATE oF COMPETENCE iN BASIC LIFE SUPPORT ( - HEALTH CARE
NIGERIAN RED CROSS SOCIETY
LAGOS NIGERIA 04.2001 -
High School Diploma -
FEDERAL GOVT GIRLS COLLEGE SAGAMU.
SAGAMU OGUN STATE 01.1994 - 06.2017
GED -
FEDERAL GOVT GIRLS COLLEGE NEW BUSSA.
NIGER STATE. 09.1990 - 09.1993
FIRST SCHOOL LEAVING CERTIFICATE -
CHRISLAND NUSERY AND PRIMARY SCHOOL OPEBI
LAGOS 09.1984 - 09.1989
Skills
- Basic care giver training
Timeline
CARE GIVER ASSISTANT
ACCENT CARE
05.2022 - Current
CERTIFICATE oF COMPLETION -
AMERICAN CARE GIVERS ASSOCIATION
04.2022 - 05.2022
CARE WORKER TRAINING - Health Aide
ACCENT CARE TRAINING
04.2022 - 05.2022
PERSONAL HOME CARE AID
MR FATAI JIMAH
02.2021 - 03.2022
EXECUTIVE ASSITANT BRANDING & CLIENT SERVICES.
ALEXIS OOH MEDIA.
09.2014 - 01.2018
ACCOUNTS EXECUTIVE / CLIENT SERVICE PERSONNEL.
LOOK MEDIA
02.2012 - 10.2014
TEAM LEAD CUSTOMER SERVICE CENTRE.
MTN NIGERIA IKOYI SERVICE CENTRE.
08.2007 - 12.2008
CALL CENTRE AGENT - CALL CENTRE EXECUTIVE
MTN NIGERIA APAPA SERVICE CENTRE.
03.2004 - 07.2007
CERTIFICATE oF COMPETENCE iN BASIC LIFE SUPPORT ( - HEALTH CARE
NIGERIAN RED CROSS SOCIETY
04.2001 -
High School Diploma -
FEDERAL GOVT GIRLS COLLEGE SAGAMU.
01.1994 - 06.2017
GED -
FEDERAL GOVT GIRLS COLLEGE NEW BUSSA.
09.1990 - 09.1993
FIRST SCHOOL LEAVING CERTIFICATE -
CHRISLAND NUSERY AND PRIMARY SCHOOL OPEBI
09.1984 - 09.1989
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