Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ADETOKUNBO OLATONA

634 E Rively Ave, Collingdale,PA

Summary

Dynamic mental health and IDD professional with a focus on crisis management and operational efficiency. Strengthened client engagement and team productivity through targeted training, while ensuring compliance with regulations and fostering strong relationships.

Overview

16
16
years of professional experience

Work History

Program Manager

Bancroft
08.2018 - Current

* Overseeing monthly reporting of client engagement to ensure program alignment with goals

* Manage clients’ funds and ensure accurate monthly ledger reports

* Oversee daily operation for effective services

* Provide crisis management support

* Supervise and coach staff while implementing corrective actions as needed.

* Evaluate program performance and implement improvements based on feedback.

* Conduct regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.

* Provide guidance and support to team members in order to achieve targets within defined deadlines.

* Engage in performance management

* Active participant in internal review/audit

* Participate in recruitment, staffing, training, and staff retention efforts to build a skilled team

* Respond quickly to an emergency and crisis situation

* Monitor staff-to-client ratio to maintain optimal service quality and ensure program needs are met

* Ensure trauma-informed and person-centered approach

* Ensure program consistently meets and does not exceed the budget and expenditures expectation

* Actively participate in IDT

* Ensure scheduling of medical appointments and comply with all-year round appointments

* Weekly review of MARs

* Monitoring, supervise, support, and assist clients in the implementation of designed plans to improve social emotion, physical and self-help skills

Program Supervisor

Devereux
07.2014 - 08.2018

* Recruit, staff, and train to build a skilled team while making retention a top priority.

* Overseeing monthly reporting of client engagement to ensure program alignment with goals

* Oversee daily operations for effective services

* Provide crisis management support

* Supervise and coach staff while implementing corrective actions as needed.

* Conduct regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.

* Provided guidance and support to team members in achieving targets within defined deadlines.

* Respond quickly to an emergency and crisis situation

* Monitor staff-to-client ratio to maintain optimal service quality and ensure program needs are met

* Ensure trauma-informed and person-centered approach

* Ensure the program consistently meets expectations and does not exceed the budget and expenditures expectations

Attended interdisciplinary team meetings to share insights and collaborate on strategies.

* Ensure compliance with 6400 rules and regulations and organizational policies

* Conduct daily and weekly reviews of medication administration records for accuracy and compliance.

* Manage clients' funds and petty cash to ensure accuracy and accountability in financial transactions.

* Complete weekly staff timesheet using the UKG

Residential Program Leader

Devereux
09.2011 - 07.2014

* Manage daily operations of residential programs for individuals with developmental disabilities.

* Work with individuals with developmental disabilities

* Develop clients' basic living skills (e.g., social, domestic, and hygiene) through instruction and encouragement

* Assist and document the development and implementation of long and short-term goals for clients

* Develop and maintain a positive and effective relationship with clients, families, staff, administration, case management, and other service providers

* Prevent clients from abuse and molestation

* Perform or assist clients with personal hygiene as needed

* Perform or assist clients in basic domestic duties as needed

* Coordinate and maintain service recipient's schedule (e.g., doctor appointments, professional team appts.). and job)

* Maintain a safe environment for the service recipient; prevent harm to clients, self, and others.

* Report any safety concerns to management in a timely manner

* Transport clients to and from work, scheduled appointments, and recreational activities in a safe and timely manner

* Proper handling of emergencies as they arise

* Attend ISP meeting

* Responsible for purchasing clients' needs

* Follow and support organization policies

DSP

Devereux
06.2010 - 09.2011

* Develop clients' basic living skills through instruction and encouragement

* Assist and document the development and implementation of long and short-term goals for clients

* Develop and maintain a positive and effective relationship with clients, families, staff, case managers, and other service providers

* Perform or assist clients with personal hygiene as needed

* Perform or assist clients in basic domestic duties as needed (e.g., cooking, cleaning, laundry, shopping)

* Coordinate and maintain service recipient's schedule (e.g., doctor appointments, professional team appointments)

* Adhere to clients' behavior and health management plans (e.g., administration of medication, use of behavior modification techniques, dietary restrictions)

* Maintain a safe environment for the service recipient; prevent harm to clients, self, and others.

* Report any safety concerns to management in a timely manner

* Transport service clients to and from work, scheduled appointments, and recreational activities.

* Serve as a good role model to clients

Education

Master of Health Services Administration -

Strayer University
Springfield, PA

Bachelor of Science - Political Science

Ekiti State University
Nigeria

Skills

  • Crisis management
  • Budget management
  • Client management
  • Performance evaluation
  • Strategic planning
  • Business intelligence
  • Microsoft Office proficiency
  • Interpersonal communication
  • Leadership initiatives
  • Decision making
  • Problem solving
  • Critical thinking
  • Scheduling expertise
  • Excellent customer relations
  • Relationship building
  • Team building
  • Work delegation

Accomplishments

  • Golden Key Honor Society
  • Alpha Chi Honor Society

Timeline

Program Manager

Bancroft
08.2018 - Current

Program Supervisor

Devereux
07.2014 - 08.2018

Residential Program Leader

Devereux
09.2011 - 07.2014

DSP

Devereux
06.2010 - 09.2011

Master of Health Services Administration -

Strayer University

Bachelor of Science - Political Science

Ekiti State University
ADETOKUNBO OLATONA