
Dynamic mental health and IDD professional with a focus on crisis management and operational efficiency. Strengthened client engagement and team productivity through targeted training, while ensuring compliance with regulations and fostering strong relationships.
* Overseeing monthly reporting of client engagement to ensure program alignment with goals
* Manage clients’ funds and ensure accurate monthly ledger reports
* Oversee daily operation for effective services
* Provide crisis management support
* Supervise and coach staff while implementing corrective actions as needed.
* Evaluate program performance and implement improvements based on feedback.
* Conduct regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
* Provide guidance and support to team members in order to achieve targets within defined deadlines.
* Engage in performance management
* Active participant in internal review/audit
* Participate in recruitment, staffing, training, and staff retention efforts to build a skilled team
* Respond quickly to an emergency and crisis situation
* Monitor staff-to-client ratio to maintain optimal service quality and ensure program needs are met
* Ensure trauma-informed and person-centered approach
* Ensure program consistently meets and does not exceed the budget and expenditures expectation
* Actively participate in IDT
* Ensure scheduling of medical appointments and comply with all-year round appointments
* Weekly review of MARs
* Monitoring, supervise, support, and assist clients in the implementation of designed plans to improve social emotion, physical and self-help skills
* Recruit, staff, and train to build a skilled team while making retention a top priority.
* Overseeing monthly reporting of client engagement to ensure program alignment with goals
* Oversee daily operations for effective services
* Provide crisis management support
* Supervise and coach staff while implementing corrective actions as needed.
* Conduct regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
* Provided guidance and support to team members in achieving targets within defined deadlines.
* Respond quickly to an emergency and crisis situation
* Monitor staff-to-client ratio to maintain optimal service quality and ensure program needs are met
* Ensure trauma-informed and person-centered approach
* Ensure the program consistently meets expectations and does not exceed the budget and expenditures expectations
Attended interdisciplinary team meetings to share insights and collaborate on strategies.
* Ensure compliance with 6400 rules and regulations and organizational policies
* Conduct daily and weekly reviews of medication administration records for accuracy and compliance.
* Manage clients' funds and petty cash to ensure accuracy and accountability in financial transactions.
* Complete weekly staff timesheet using the UKG
* Manage daily operations of residential programs for individuals with developmental disabilities.
* Work with individuals with developmental disabilities
* Develop clients' basic living skills (e.g., social, domestic, and hygiene) through instruction and encouragement
* Assist and document the development and implementation of long and short-term goals for clients
* Develop and maintain a positive and effective relationship with clients, families, staff, administration, case management, and other service providers
* Prevent clients from abuse and molestation
* Perform or assist clients with personal hygiene as needed
* Perform or assist clients in basic domestic duties as needed
* Coordinate and maintain service recipient's schedule (e.g., doctor appointments, professional team appts.). and job)
* Maintain a safe environment for the service recipient; prevent harm to clients, self, and others.
* Report any safety concerns to management in a timely manner
* Transport clients to and from work, scheduled appointments, and recreational activities in a safe and timely manner
* Proper handling of emergencies as they arise
* Attend ISP meeting
* Responsible for purchasing clients' needs
* Follow and support organization policies
* Develop clients' basic living skills through instruction and encouragement
* Assist and document the development and implementation of long and short-term goals for clients
* Develop and maintain a positive and effective relationship with clients, families, staff, case managers, and other service providers
* Perform or assist clients with personal hygiene as needed
* Perform or assist clients in basic domestic duties as needed (e.g., cooking, cleaning, laundry, shopping)
* Coordinate and maintain service recipient's schedule (e.g., doctor appointments, professional team appointments)
* Adhere to clients' behavior and health management plans (e.g., administration of medication, use of behavior modification techniques, dietary restrictions)
* Maintain a safe environment for the service recipient; prevent harm to clients, self, and others.
* Report any safety concerns to management in a timely manner
* Transport service clients to and from work, scheduled appointments, and recreational activities.
* Serve as a good role model to clients