ADEY ABEBE
Red Oak,TX
Summary
To obtain a challenging position where my resourceful experience and academic skills will add value to the organization.
Experience with a very diverse population. Multicultural, globally aware, and trilingual individual. Warm personality, strong communication skills and maturity. Collaborates effortlessly with co-workers and work well independently. A responsible, hardworking, dependable and a quick learner.
Overview
23
23
years of professional experience
Work History
Field Attendance Administrator
AT&T
Dallas, TX
03.2018 - Current
- Conducted, documented, and appropriately retained documentation of effective attendance related discussions including but not limited to return to work, coaching, discipline, termination, ADA notifications and interactive discussions, etc
- Administered line of business attendance management processes and developed/maintained productive working partnerships with call Centers, site leaders, managers, peers, and HR to assist sites in improving efficiency and reducing absenteeism
- Interacted or partnered with union on attendance related matters and promoted union/management climate conducive to achieving goals
- Responded to all union requests while I gathered, organized, and submitted documents to union and applicable company leaders
- Supported/attended early-stage grievance meetings and managed for a resolution and/or closure
- Communicated and facilitated implementation regarding return to works, ePCRs, Shift schedule changes, applicable code corrections and trainings
- Responsible in correcting Group Time Reporter (GTR) errors and updating coding in IEX and Infor all Leaves, Short-Term Disabilities and State/Federal Leaves
Sr Payroll Analyst
AT&T
Dallas, TX
04.2014 - 03.2018
- Trained new hires and peers on how to code, implement, and manage FMLA requests and weekly reports while providing our customers with the best experience possible
- Acted as subject matter expert in the implementation of various leave requests and automated systems (i.e Leavelink, ViaOne and SAP)
- Keyed the appropriate FMLA codes in Kronos (MyTime) while researching and verifying systems such as Elink, for an employee’s labor contract, NCS date, existing code and type of FMLA requested for the deduction of FMLA enlightenment
- Served as liaison between employees and Human Resource for clarification on claims such as Leaves, Short Term Disabilities and Job accommodations
- Ensured that employee inquiries and claims are processed in a timely and accurate manner
- If additional support is required ensuring the inquiries are directed to the appropriate department (i.e., HR / IDSC/GTR/ CAG/MCPCA, etc.)
Counselor Intern
Long Beach Bible College
Long Beach, CA
08.2009 - 09.2012
- Advised students regarding general program questions like curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance
- Informed students on matters concerning financial aid packages
- Identified and recommended scholarship recipients based on eligibility requirements
- Assisted students in defining a good career path towards a well settled future
- Provided academic counseling for undergraduate and/or graduate students
- Evaluated student problems, academic, administrative, or personal, and referred students to appropriate student services office for additional counseling
- Assisted in planning and coordinating student events and co-curricular programs including commencement, new student welcome, orientation, academic information sessions, and award ceremonies
- Assisted admissions counselors with coordinating daily activities
- Reviewed applications and files for missing requirement
- Performed various clerical duties such as making copies, sending faxes, answering phone calls, and distributing mail
Receptionist/ Administrative Assistant for a qualified medical examiner/ Workers Compensation
Cedars Sinai Hospital
Los Angeles, CA
09.2002 - 07.2011
- Organized patients’ charts, authorized prescriptions, verified insurance for billing purposes
- Prepared, dictated, and distributed reports to attorneys, and insurance companies in all workers compensation cases
- Retrieved patients’ medical records for internal review
- Scheduled and confirmed patients’ appointments
- Managed inventory of medical supplies and medication
- Followed standard practices and procedures in analyzing situations or data from which answers can be readily obtained
Education
MA - Counseling
Loyola Marymount University
Los Angeles, CA12.2012
BA - French
California State University Northridge
Northridge, CA06.2007
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Publisher
- Windows
- Mac OSX
- Linux
- Kronos
- SAP Elink
- IEX
- INFOR
- Workday
Awards
- Dean‘s Honor list and member of the Alpha Iota Delta Honor society.
- Recognition of Educational Excellence by meeting outstanding academic standard.
- Scholastic achievement award (The smarts “YSP” program).
Languages
French
Native or Bilingual
Amharic
Native or Bilingual
Timeline
Field Attendance Administrator
AT&T
03.2018 - Current
Sr Payroll Analyst
AT&T
04.2014 - 03.2018
Counselor Intern
Long Beach Bible College
08.2009 - 09.2012
Receptionist/ Administrative Assistant for a qualified medical examiner/ Workers Compensation
Cedars Sinai Hospital
09.2002 - 07.2011
MA - Counseling
Loyola Marymount University
BA - French
California State University Northridge