Adia Blair
Covington,GA
Summary
Dynamic team leader with a proven track record, excelling in customer service and problem resolution. Skilled in money handling and knows how to work as a team. Consistently enhancing customer satisfaction and operational efficiency. Is patient with customers and knows how to remain calm in problematic situations.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
SP Plus Parking
College Park, GA
03.2024 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Engaged in conversation with customers to understand their needs and resolve issues.
- Maintained a high level of professionalism when dealing with difficult customers.
- Used computer software to assist customers.
Cashier Team Lead
Academy Sports and Outdoors
Conyers, GA
03.2022 - 08.2022
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed daily opening and closing procedures for the register area.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered phone calls to assist customers with questions and orders.
Head Cashier
Food Depot
Conyers, GA
07.2020 - 03.2022
- Welcomed customers, offering assistance to help find store items.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Heritage High School
Conyers, GA05-2022
Skills
- Team collaboration
- Customer service
- Problem resolution
- Money handling
- High-energy attitude
- Time management
- Empathy and patience
- Adaptable
Affiliations
- Youth Leader
- Chorister
- Magna Cum
Timeline
Customer Service Representative
SP Plus Parking
03.2024 - Current
Cashier Team Lead
Academy Sports and Outdoors
03.2022 - 08.2022
Head Cashier
Food Depot
07.2020 - 03.2022
High School Diploma -
Heritage High School